Carla Giaccone Email & Phone Number

Mar Del Plata, Provincia De Buenos Aires, Argentina

Assist the Executive Management and General Management in daily tasks and international trade management. Guide the area leaders in identifying improvement opportunities and ways to implement them. Prepare reports, presentations, and coordinate meetings. Manage and follow up on strategic projects and results by area. Serve as a liaison with external staff (Accounting Auditor, Legal, Safety and Hygiene, among others).

Mar Del Plata

Executive Assistant to the Director Calendar management and appointment scheduling for the executive. Coordination of travel arrangements and preparation of itineraries. Handling of correspondence and communications for the executive. Preparation of reports, presentations, and documents. Attendance at meetings and note-taking. Management of special projects assigned by the executive. Maintenance of confidentiality and handling of sensitive information. Acting as a liaison between the executive and other departments or stakeholders. Other administrative and support tasks as required by the executive.My experience in coordinating strategic activities and efficiently managing resources has provided me with a meticulous vision and focus, analytical skills, and the ability to lead teams.

Mar Del Plata

INTEMA - Institute of Research in Materials Science and Technology (CONICET - UNMdP)(March 2018 – June 2023)Facilitated strategic meetings, fostering collaboration and decision-making within multidisciplinary teams.Applied task tracking techniques to ensure alignment with team objectives.Coordinated and documented agreements, assigning responsibilities for key tasks, which enabled effective follow-up and timely delivery.

Mar Del Plata

Store Manager  Personnel Management: Supervision and leadership of a team of 5 people, fostering a collaborative and goal-oriented work environment. Implementing training strategies to improve staff performance. Financial Operations: Coordination of payments to suppliers and banking transactions, responsible for cash and salary payments.My experience as a Local Commercial Manager not only provided me with a deep understanding of commercial operations but also essential skills in team management and decision-making. These skills, combined with my ability to work under pressure, prepared me to successfully address different types of organizations and work teams.

Mar Del Plata

Sales Representative  Order Management: Responsible for the efficient generation of sales and purchase orders, ensuring a smooth and accurate process. Electronic Invoicing: Implementation and execution of electronic invoicing systems, improving efficiency and accuracy in financial processes. Logistics and Dispatch: Coordination and monitoring of preparation, dispatch, and tracking of merchandise nationally and internationally. Financial Management: Responsible for payment management, ensuring smooth financial processes and maintaining strong customer relationships. Inventory Administration: Rigorous control of stock in headquarters and branches, optimizing product availability. Preparation of Documentary Proposals for Tenders: Development and detailed preparation of proposals and documentation to participate in tender processes, ensuring precise compliance.My experience at DELSAT provided me with a deep knowledge of commercial processes, logistics, and financial management. During my time as a Commercial/Sales specialist at DELSAT, I played a fundamental role in the comprehensive management of commercial processes, standing out for my strategic approach and organizational skills.

Mar Del Plata

CUSTOMER SERVICE REPRESENTATIVE - CALL CENTER- Proactive and effective response to inquiries, offering precise solutions, and promoting products and services professionally.- Coordination and management of payment agreements, ensuring fair negotiation for both parties.- Expert handling of billing complaints, identifying and solving problems, ensuring customer satisfaction.My experience in telephone customer service was not only based on resolving queries and problems but also on customer retention. This ability to provide exceptional service is an asset that I bring to new job roles, especially in environments where customer service is essential.