-Working in an agile framework, participating in Planning, Dailies, Reviews, and Retro according to Scrum methodology.-Participating in building a Governance culture within the bank processes, identificating and assigning Process Leaders/Owners of the processes.-Monitoring and analyzing the performance of a digital indicator applied to critical processes. monthly and quarterly analysis and explanation of deviations.-Mapping critical business services (CBS) in ARIS to deliver a… Show more -Working in an agile framework, participating in Planning, Dailies, Reviews, and Retro according to Scrum methodology.-Participating in building a Governance culture within the bank processes, identificating and assigning Process Leaders/Owners of the processes.-Monitoring and analyzing the performance of a digital indicator applied to critical processes. monthly and quarterly analysis and explanation of deviations.-Mapping critical business services (CBS) in ARIS to deliver a service in line with the business objective.-Creating and designing Power BI Dashboards for reporting project management, process management, Governance, and critical indicators. Show less

Working since 2022 on a project which helps community to connect local services in outsourcing simple and complex tasks as: housekeeping, handyperson, movers, technology services, etc. It is an App which matches demand and offer on tasks needs instantly. As a CEO & Product Owner & Project Manager, my tasks have been: - Set the company’s goals and strategy for next years, and purpose.- Design ITasker business model.- Evaluate and validate the business model in financial and… Show more Working since 2022 on a project which helps community to connect local services in outsourcing simple and complex tasks as: housekeeping, handyperson, movers, technology services, etc. It is an App which matches demand and offer on tasks needs instantly. As a CEO & Product Owner & Project Manager, my tasks have been: - Set the company’s goals and strategy for next years, and purpose.- Design ITasker business model.- Evaluate and validate the business model in financial and commercial outcomes. - Build and create new product with the team (3 person)- Design the first version of the prototype - Create sitemap and workflow of the app functions. - Lead several of meetings to create MVP version with an external Fullstack developer team (vendor).- Apply to social Enterprises funds and acceleration programs to raise funds from investors in order to create MVP and kick off first sales. Show less

Achievements:-Reduce transport orders without system information in 0.4% (app 140 orders daily)-Save 185.000 USD on trailers transit km and vendors for replacing vendors to own vehicles and design new rutes configuration for regions to improve resources utilization.-Reduce lost packages in 0.1% regarding new investigation operation process

Achievements:-Improve packages tracking implementing 2nd scanning in dispach trailer process. Over 70% performance. -Over 15 operation procedures made them to new inhouses clients and to improve current process. Activities:-Evaluate, design and implement projects to reduce operating expenses, increase revenue and improve customer service. Most project were made in HUB (main center distribution) and Linehaul. -Generate operational procedures SOP to all process chain… Show more Achievements:-Improve packages tracking implementing 2nd scanning in dispach trailer process. Over 70% performance. -Over 15 operation procedures made them to new inhouses clients and to improve current process. Activities:-Evaluate, design and implement projects to reduce operating expenses, increase revenue and improve customer service. Most project were made in HUB (main center distribution) and Linehaul. -Generate operational procedures SOP to all process chain starting from origin, distribution center, and last mile. -Generate specific process to inhouses clients B2B, B2C and e-commerce, distribution centers HUB, retails centers, and last mile stations.-Plan staffing, equipment and vehicles at the operations. Monitor productivity and measure processing times, and staffing needed to operation. -Cross working with differents areas (sales, IT, customer service, Operation) to achieve improvements and projects goals.-Analyse and identify root causes and provide solutions to operation Show less

-Analyse and give explication to desviation between financial results vs Budget vs forecast previous and final. -Control desviation EBIT. (Earnings, costs, reserve, and expenses). Prepare executive presentations. ---Generate closing financial results report. Generate trimestral forecast according type of service and accounting.-Check micro and macro data. Generate KPIs from operation, and comercial needs.

Give cuantitative and cualitative information to medical business, specially to Imaging and Laboratory. Create reports and KPIs to management executives. Analyse Imaging sales and make target to Ops. Present information operational to Medical Centers to let managers make better desicions. Productivity report about Ftes.Continue improvement to selfservice Totem and focus on the service quality indicator. Find decrease factors which generate low sales and low service quality indicator

- Monitor and follow up transport vendors operation and to valid their services for later payment.- Manage operation contract vendors linehaul.- Make reports to measure vendors productivity and service KPIs. - Analyse daily vendors costs.- Make sure contract onditions and terms are performing in operation. Check contract vs operation on site.- Modify contract vendors items and terms to make sure the correct way to operate.

Cuantify money loss do tue labor incidents. Create new mode to add new incidents by Visual Basic

Design and implement Balanced Scorecard plan to Mejillones Port. Contribution to company strategy and planning.

Failure Modes and Effects Analysis (FMEA) to preventive and corrective repairs to make easy evaluate people behaviour and perfomance.