Carl Ahmed, Mba, Chcio, Cdh-E, Pmp Email & Phone Number

CA (CARL AHMED) ASSOCIATES - RWJBARNABAS HEALTH• Report to 4 people: Senior Vice President and Chief Health Information Officer, Senior Vice President Case Management & HIM & CDI, Assistant Vice President PMO, Director of Analytics• In the entire history of Epic Systems Corporation, first-ever Epic customer to Go-Live with (i) a Gold Star 10 out of 10 rating, (ii) ServiceNow integration, (iii) Dragon Medical One Auto-Launch. Brand-new enterprise-wide multi-year install of Epic. Conversion from Cerner, Allscripts Sunrise Clinical Manager, Allscripts Touchworks, GE Centricity• Partnered with diverse teams (EVP & Chief Integration Officer, CIO, CNIO, CISO, VP Amb, VP Clinical Systems, AVP IT Risk Mgmt, Director IT Security, Deputy CIO, etc.) to implement (i) Nuance Dragon Medical Advisor (DMA) Inpatient Guidance (IPG) Computer Assisted Provider Documentation (CAPD) with Specificity, Clinical Clarifications, and Clinical Evidence, (ii) Nuance Dragon Medical One (DMO), (iii) Nuance Dragon Medical Embedded (DMe) with Virtual Assistant (VA) in Haiku (smartphone), Canto (tablet), and Rover across 4,400 beds, 3 acute children's hospitals, 2 teaching hospitals, 11 acute hospitals, ambulatory facilities, for over 10,000 physicians, 1,000 medical residents and interns for 40,000 employees. The Medical Group is in the top ten in size in the entire country on a single EHR• Worked with AVP Training to increase trust with providers to encourage adoption to Epic Foundation, in the midst of Covid-19 uncertainty, by facilitating learning for over 12,000 users (videos, tip sheets, train-the-trainer, super user training, provider training, end user training / login labs, personalization labs / user settings labs, just-in-time training, technology fairs, provider technology classes)• Built strategies to accelerate adoption of business processes & technology and strengthened employee engagement and performance by working with clinical informatics, IT, security, testing, chg mgmt

Independent interim hourly consultant providing Engagement Management, Project Director, Program Manager, and Project Manager expertise. Selected engagements include:

CA (CARL AHMED) ASSOCIATES - FRANCISCAN HEALTH INC• Reported to Director of PMO and three Chief Nursing Officers Operational Sponsors. • Selected because of acute understanding of program and project management, in-depth hospital operations and business processes, clinical workflows, technology (EHR refuel, optimization, infrastructure, mobile devices) and leadership qualities.• Managed five (5) $(private) million high visibility and critical projects approved by the Board of Directors that were 10 weeks behind schedule: • (1) Epic Rover Transport, (2) Epic Rover EVS, (3) Epic Rover Inpatient Nursing, (4) Epic MyChart Bedside, and (5) Single Sign On enterprise-wide projects for 13 hospitals and 18,000 staff. • Developed clear scope, agreed upon requirements, tasks, issues, and risks by leading Collaboratives, WorkGroups and 35 multi-disciplinary team members from nursing / clinical informatics, training, architects, security (AirWatch, inTune, JAMF, Vocera), infrastructure, WiFi network, purchasing. • Mitigated significant legal liability and breaches by working with HIPAA compliance and cyber security teams.• Saved over 37% by renegotiating vendor contract. • Improved accountability and brought 10 week behind projects current by: • Creating accurate project plans, defined budgets, scope documents, project schedules, executive presentations with achievable milestones using personal best practices and acumen. • Teaching resources how to capture, clarify and organizing tasks to work smarter and have a better quality of life.• This was interim position; projects transitioned to multiple FTEs and engagement completed successfully.

CA (CARL AHMED) ASSOCIATES - NORTHSIDE HOSPITAL• Reported to three Operational Sponsors. • Selected because of experience decommissioning EHRs and selected ancillaries, Application Rationalization, installation of brand-new implementation of Cerner Millennium Inpatient and Ambulatory, and prior experience with merger with another hospital.• Achieved successful go-live by leading 47 cross-functional direct-hire and 3rd party team members tasked with requirements, design, build, Unit Test, System Test, Integrated Test, defect resolution, Cloverleaf Interface Engine, RESTful APIs, CCL Reports, clinical workflows, technology issues, and Technical Dress Rehearsal. • Minimized risks and issues by establishing best practices and effective utilization of MethodM and ServiceNow. • Empowered and enabled staff to be a part of the successful business, operational and clinical results.• Worked collaboratively with Executive Team, Integration Leads and Project Managers to implement: McKesson STAR registration, Training, Revenue Cycle, Charge Services, Supply Chain, Scheduling, PowerChart Ambulatory, PowerChart Inpatient, Maternity, FirstNet, Anesthesia, SurgiNet, PharmNet, MedAdmin, PathNet, RadNet, HIM, CPDI, 360, CPOE, Order Catalog, OEFs, PowerPlans, Dynamic Documentation vs. PowerNote, PowerForms, IAM, LDAP• Accountable for quality, compliance, security enterprise-wide across three hospitals, 1,000+ beds, 2,900+ physicians for (1) Interfaces, (2) Core Systems & Security (HNAUser, ESH event set, ops jobs), (3) all Legacy Data Migration (Patient Demographics, Encounters, Future Appts, Scanned Images, Physician Notes/Transcription, General Lab - Discrete, Procedure Results, Immunizations, Vitals, Patient CCD), (4) Custom DA2 CCL PI BusinessObjects Reports, (5) Model Reports Localization, (6) Cerner Syndromic Surveillance, (7) HealthSentry Electronic Lab Reporting, (8) Hub Immunization Registry GRITs, and (9) Cerner Direct Summary Transition Of Care

CA (CARL AHMED) ASSOCIATES - PROSPECT MEDICAL HOLDINGS• Worked directly with CMIO and CEO. Reported to Regional VP and two Directors of IT and maintained strong partnership and ensured cohesive support enterprise-wide. Managed 14 cross-functional direct-hire and 3rd party staff to upgrade Cerner Millennium to 2015 0.21 for 250-bed hospital with full Cerner suite of solutions, including Revenue Cycle upgrade.• Managed contracts for vendors and reviewed for accuracy, processed through internal corporate processes to issue purchase orders. Negotiated pricing with vendors, reviewed fine print in contracts, received discounted pricing.• Created job descriptions, worked with recruiting, reviewed resumes, interviewed candidates, set hourly rates for resources, forwarded recommendations to management of who to hire. • Teamed with Cerner Project Director, Engagement Lead, Integration Architects, and other Cerner team members to ensure continued and close collaboration.• Collaborated with Providers on Dragon Upgrade and training use with Dynamic Documentation to improve the quality of care and lessen number of provider clicks to significantly improve quality and reduce errors, thus allowing caregivers to spend more time with patients.• Implemented Imprivata iAccess SingleSignOn (SSO) solution for over 200 providers and Cerner ConfirmID Imprivata Electronic Prescriptions for Controlled Substances (EPCS) to combat opioid crisis to meet State and Federal requirements for over 300 providers. • Implemented Cerner HUB solution to Ambulatory Clinics for orders and results to eliminate unnecessary variations and reduce duplication and collect information once and maintain accuracy.• Mined provider metrics and productivity using Advance and LightsOn to quantify areas for CPOE improvement and deliver targeted learning to assure widespread acceptance and provider use of clinical systems.

CA (CARL AHMED) ASSOCIATES - PROSPECT MEDICAL HOLDINGS• Worked directly with CEO of second hospital. Second enterprise-wide program was simultaneous to above enterprise-wide program. Managed 11 cross-functional direct-hire and 3rd party staff. A brand-new fast-paced implementation of Cerner Millennium in a different 200-bed hospital in a different city and state with full Cerner Millennium suite of solutions. Included Cerner Revenue Cycle, Charge Services, Supply Chain, Registration, Scheduling, PowerChart Inpatient, FirstNet, SurgiNet, Anesthesia, PharmNet, RadNet, HIM, CPDI, 360, CPOE, Order Catalog, OEFs, PowerPlans, Dynamic Documentation vs. PowerNote, iView, PowerForms, and Message Center.• Managed multi-vendor integration and interfaces (Cloverleaf, OPENLink) to 50+ vendors including Behavioral Health and Case Management.• Led teams to evaluate clinical processes and identified areas for process improvement. Met with providers, ensured they were engaged and they actively participated in committees and design sessions and reviewed process workflows to identify operational improvements, technology needs and prioritize purchases of computer-on-wheels (COWs) and other medical devices and equipment enterprise-wide.• Created project schedule, defined sequence of activities, resource allocation, and managed day-to-day activities. Created weekly meetings, documented issues, risks, schedules, escalated issues. Sat in all meetings and asked questions, maintained course, and made sure deadlines were not missed. Maintained all documentation in Cerner MethodM.• Worked with Department Heads (e.g. Lab, Rad, etc.), Informatics, Providers, etc. and reviewed as-is and to-be clinical adoption readiness and helped translate their needs to IT solutions. Adapted to politics, personalities, ambiguities, unique workflows, challenges, misunderstandings, clarified assumptions, helped mentor and presented ideas and suggestions in the language that Dept. would understan

CA (CARL AHMED) ASSOCIATES - CSC COMPUTER SCIENCES CORPORATION / DXC TECHNOLOGY• Worked directly with CIO, CNO and C-levels of Henry Ford Health System. Managed 31 cross-functional direct-hire and 3rd party staff for a brand new install of Cerner Millennium for 100-bed hospital in the Middle East with full Cerner suite of solutions: Charge Services, Supply Chain, Revenue Cycle, HealtheLife Patient Portal, Registration, Scheduling, Dynamic Documentation, PowerChart Ambulatory, CPOE, PowerChart Inpatient, PowerChart Maternity, FirstNet, SurgiNet, Anesthesia, PathNet, PharmNet, MedAdmin, RadNet, HIM, CPDI, IMO, tracking board, infrastructure, medical devices, etc. Revenue Cycle was a separate application by a vendor in Australia.• Created job descriptions, worked with recruiting, reviewed resumes, interviewed candidates, set hourly rates for resources, forwarded recommendations to management of who to hire. Created and managed $4 million P&L.• Teamed with Cerner Project Director, Engagement Lead, Integration Architects, and other Cerner team members to ensure continued and close collaboration.• Managed diverse personalities from many countries such as UAE, Saudi Arabia, Syria, India, Germany, Australia, Ireland, UK, Denmark, USA, etc. Adapted to politics, personalities, ambiguities, challenges, and misunderstandings.• Partnered Directors to design, build, unit test, system test, integrated test, user acceptance test, defect resolution, train, integrate and standardize systems per government regulations: Cerner, PowerHealth, AGFA PACS, ScriptPro, 3M Encoder, Dragon, Omnicell, Cbord, Nurse Call, Lawson, BMDI, analyzers, POC dev., HIM / RX / specimen scanners, 30+ interfaces in a multi-vendor environment. • Ensured the up-to-date clinical technologies were being implemented and cross-checked all dev. model numbers down to the label printers and label sizes, which are different for the lab, for RX, for HIM, for other areas.

CA (CARL AHMED) ASSOCIATES - TENET HEALTHCARE• Worked directly with Executives and led 11 cross-functional team members to deploy Cerner Ambulatory in 17 clinics and 7 specialties (tied to existing Cerner Millennium in the hospital) targeting high value opportunities. Created and managed $ (private) P&L.• Sat with Providers (e.g. Cardiology) and reviewed their workflows and their unique requirements. Each Provider in Cardiology had their own workflow. Negotiated with them to come up with a stand workflow. Met with each specialty area and did the same. Some were easier than others. Adapted to politics, personalities, ambiguities, challenges, and misunderstandings. Listened to Provider complaints and took action to resolve and got back to them. • Attended monthly Provider staff dinner and breakfast meeting and mined provider metrics and productivity using Advance and LightsOn and made presentations to quantify areas for improvement and how they can save time and generate more revenue and spend more quality time with the patient. • Negotiated with Cerner for the Revenue Cycle solution and managed the implementation. Coordinated committees to review and update clinical workflows and technology. • Oversaw application design, build, interfaces, testing, go-live for over 150 staff for Optimization Quick Wins Phase 1 (e.g. Rx stop dates-order sentences, created PowerPlans to bundle labs and multiple immunizations, etc.) and Specialty Playbook Phase 2 (uplift Summary mPage to Workflow mPage with Dynamic Documentation and Dragon). Oversaw upgrade to Cerner MPages 5.7. • Worked with Clinic Managers to identify which providers needed what level of training, who could be a Super User, coordinated Cerner to come on-site for Road Show highlighting new features and then organized Lunch & Learns and ensured all invited providers attended and stood by them to make sure they used CPOE successfully.• Project completed on time and engagement complete.

CA (CARL AHMED) ASSOCIATES - CHRISTUS ST. VINCENT REGIONAL MEDICAL CENTER• Reported directly to Regional VP, worked with CHRISTUS Corporate Executives, and Hospital C-Levels. Led efficient processes by managing twenty-four direct reports, Cerner Millennium EMR, and overseeing EP and EH Meaningful Use Stage 1 & 2, and drafting budget for over 100 projects, including composing master project schedule, timelines, resource allocation and dependencies. Reviewed clinical workflows and technology needs, discussed with diverse teams, came to consensus on priorities for areas to improve patient care.• Reviewed all job descriptions, reviewed department organizational chart, restructured Department, worked with recruiting, reviewed resumes, interviewed candidates, set rates for resources, forwarded recommendations to management of who to hire. Created and managed $(private) million P&L.• Teamed with Cerner Project Director, Engagement Lead, Integration Architects, and other Cerner team members to ensure continued and close collaboration.• Demonstrated vendor communications expertise by coordinating vendor contracts, change requests, agreement letters.• Evaluated new healthcare and clinical technologies and made plans to sunset and consolidate systems. Maintained compliance by reviewing HIPAA security assessment and remediation, policies and procedures.• This was interim position; I helped recruit FTE. Project transitioned to incoming FTE and engagement completed successfully.

CA (CARL AHMED) ASSOCIATES - THE UNIVERSITY OF ALABAMA AT BIRMINGHAM & UNIVERSITY MEDICAL CENTER• Short-term two month engagement, worked directly with CIO, CAO, Dean, and President.• Assessment of Cerner Millennium Inpatient and Ambulatory at a research university and academic health center. Met with C-level executives, Dean and Dept. Directors to hear dissatisfiers with the EHR from an objective point of view.• Spent many days in-clinic observing how clinicians used and did not use the systems. Created safe environment where providers could speak with me in private and express their thoughts regarding initiatives, strategic and tactical processes and guidelines. Listened with empathy and watched as they showed me areas of their concern.• Created strategy roadmap consisting of a Multidisciplinary Team to involve and partner with clinicians how to use the EHR at the top of their license and increase EHR adoption.• Performed a SWOT analysis, provided recommendations document to management. Engagement completed.

CA (CARL AHMED) ASSOCIATES - HUMANA• Led 15 cross-functional advanced Clinical Real-Time Analytics team for Big Data predictive models with Spark 1.5 on Hadoop, SAS and EDW (Netezza & Oracle) for Coronary Artery Disease, Congestive Heart Failure and other models. Reviewed presentations from vendors such as Fractal Analytics, Caserta and Cloudera and coordinated Statements of Work and engagements.• Projects included pilot, proof-of-concept and how to operationalize the models in production. Data included streaming (real-time), micro-batched (near real-time) and batched (non-real-time).• Collaborated across solution groups to document current-state and future-state (architecture design, vision & scope requirements, data flow, logical architecture, HDFS schema, ingestion) for structured data and concept extraction for unstructured data.• Built strong team engagement by established project schedules with tasks, durations, resources, and dependencies. Attended impact team calls and established weekly project status calls. Managed over 13 projects simultaneously with staff, including PhD’s, Data Fellows, Data Scientists, on-shore and off-shore. Updated weekly project status reports, budgets, resources, risks and issues in Clarity and presented to management. Updated documents in SharePoint. • All projects completed on schedule and engagement completed.

CA (CARL AHMED) ASSOCIATES - CLEVELAND CLINIC FOUNDATION• Worked directly with CIO and three ACIOs. Single point of leadership for Cleveland Clinic and Select Medical Joint Venture for new Cleveland Clinic Rehabilitation Hospital being built using Epic EHR, SunQuest Laboratory, SynGo / Agfa PACS Radiology, and GE Muse Cardiology and their interoperability with Select Medical Epic, NovaRad PACS, and MedHost registration and billing system.• Created and managed $ (private) P&L. Provided program visibility to Business, Clinical and IT Executives with red/yellow/green, percent complete, issues, and risks for key milestones.• Reviewed processes and worked with staff to make process improvements. Provided structure and discipline to enhance program visibility to Business, Clinical Informatics, and IT Executives with red/yellow/green, percent complete, issues, and risks for key milestones.• Matrix-managed over 68 team members, provided expectations to workstreams for revenue cycle, billing, finance, workflows, hardware, software, network services, telecommunications, support, interfaces, legal, compliance, education, and training to produce a collaborative plan and executed the program. Built project schedule, project plan, kick-off meetings, weekly meetings, managed issues, risks. Liaison between other workstream leads and project managers.• Worked with Revenue Cycle team including pre-pre-reg, pre-reg, reg, admission, diagnoses, procedures, orders, referrals, charges and bills are linked. Reviewed workflows with staff, mapped out life of an account across the workqueues.• This was interim position; program transitioned to incoming FTE and engagement completed successfully.

CA (CARL AHMED) ASSOCIATES - CAMBRIDGE HEALTH ALLIANCE (Harvard Medical School Teaching Hospital)• Reported directly to CMIO. Epic electronic medical records, provided project management to EP and EH Meaningful Use Stage 2 program, MU 2014 Quality Measures and Core Measures Build Tracker, and Primary Care Payment Reform Initiative (PCPRI).• Improved clinical intelligence by reviewing data elements, workflow options / enhancement opportunities, order entry, order sets, clinical documentation, record types, and mnemonics in collaboration with team of 8 Epic and internal team members for EpicCare Inpatient Clinical System. Worked with physicians to establish correct patient list. Worked with Epic Patient Clinical Information Setup and Support Guide to update software configuration options.• Reviewed Epic release notes, maintained action item list, master project plan and program summary, including prioritizing projects and conducting status assessments. Interfaces with other hospitals and State MassHIway (Orion Health) Health Information Exchange using Bridges, C-CDA, DIRECT, CareEverywhere. Collaborated with SMEs the CVX files were mapped properly, antibiotics codes were in EpicProd.• SNOMED and LOINC codes for lab were in system and mapped correctly by establishing checks and balances for Epic SMEs. Worked with SMEs to make sure correct data elements were being collected for V/D/T.• This was fixed duration engagement, all projects completed on schedule and engagement completed.

CA (CARL AHMED) ASSOCIATES - GOVERNMENT OF THE STATE OF DELAWARE• Reported to State HIT Coordinator (who reports to Secretary of HHS who reports to the Governor) looking at overall strategic positioning.• Business process transformation included using Visio to create swim lanes documenting as-is and to-be. Responsible for end-to-end (from hospital / provider to HIE to DPH to CMS, CDC, registries, etc., then back to HIE and back to hospital / provider) delivery of strategic, value-added projects for the implementation of Meaningful Use Stage 1 (Immunization Information System VXU VXQ web service, Syndromic Surveillance System, Electronic Reportable Labs) and Stage 2 (New Born Screening [heel-stick metabolic, early hearing detection (EHDI), pulse oximetry, LOINC mapping]), Cancer & Lead Registry.• Established Executive Governance Committee and multiple Working Groups (i) New Born Screening, (ii) Epidemiologists & Electronic Reportable Labs & (iii) Dept. of Public Health (DPH) Lab to the Delaware Health Information Network (DHIN) / Medicity. Built constructive business relationships with stakeholders to ensure project support & commitment.• Met with DPH business owners to document business needs and requirements and performed gap analysis. Worked with State IT dept. to translate into technical requirements for internal and external systems. Project management included defining project scope, deliverables, budget, milestones, roles and responsibilities in collaboration with stakeholders and business partners. Identified skill set requirements, roles, and responsibilities of the project team, and for contractors / consultants.• Matrix-managed over 20 team members and facilitated weekly project meetings (to get agreement on workflows, processes, action items, sign-offs, etc.), maintained and circulated meeting minutes, issued weekly project status reports, RACI chart, data flow diagrams, enterprise architecture diagrams, budgets, issues, action items & risks.

CA (CARL AHMED) ASSOCIATES - GOVERNMENT OF THE STATE OF OREGON• Reported to CIO and Director. Helped create an integrated 5 year Strategic Technology Plan encompassing Oregon Health Authority, the State Department of Human Services, and State Department of Shared Services to ensure IT strategies, policies and plans reflected business objectives and strategies, and ensured potential business advantages from IT were identified and exploited, and appropriate resource levels and priorities were set. The Plan included Fundamentals, Business Environment and IT Implications, Technology Needs, Technology Strategies, and Risks and Mitigations.• Part of core team that facilitated multiple sessions with professional internal teams of executives and leadership (CIO, Directors), captured high-level goals and priorities. Discussed business needs, business and strategic management, business process transformation, performed gap analysis, what upgrades were necessary, and performance improvement to close the culture gap between the business and IT.• Team presented current enterprise architecture, roadmap, and active projects, a short list of consolidated recommendations based on the multiple sessions and discussed actionable business trade-offs with multiple technology strategy options with leadership.• Business needs included a Health Insurance Exchange (HIX) technology solution that supported both qualified private health plans and publically funded health services; Integrated Services and Person / Case Management Across Programs and Partners; Manage Total Cost of Technology Ownership; Provide leadership in creating the next generation of statewide systems so they would meet needs: Interoperable CCO related systems. Human Services programs included TANF, SNAP, public assistance, etc. Systems included CMS Medicaid, MITA, Data Warehouse, Business Intelligence, SOA, architecture, security, etc.

CA (CARL AHMED) ASSOCIATES - CHILDREN’S HOSPITAL ORANGE COUNTY• Performance improvement by transforming the operations of the hospital, looking at its overall strategic positioning. Responsible for end-to-end delivery of strategic, value-added projects. Coordinated four Cerner Millennium initiatives simultaneously: (i) Upgrade to 2012 (prelude to ICD-10), (ii) Medication Reconciliation, (iii) Enhancements, and (iv) installation, systems development and vendor management of the following brand new applications in a brand new state-of-the-art hospital building: FirstNet, RadNet, SurgiNet, Anesthesia, Scheduling, CareAware iBus (Bedside Medical Dev. Interfaces, physiological monitors), Clinical Reporting, Supply Chain, PathNet – Micro / GL / BBT / AP / Reference Lab Network / Add-ons / Specimen Collect / Bridge Transfusion, and interfaced to applications currently in production (CareNet Documentation, PowerNote, ProFit, Charge Services, Clinical Reporting, EEM, EMPI, INet Interactive View, PharmNet Inpatient, PowerChart, PowerOrders, ERM, RRD, ESM, Mpage Core, CPDI).• Teamed with Cerner Project Director, Engagement Lead, Integration Architects, and other Cerner team members to ensure continued and close collaboration.• Successfully gained commitment from over 75 team members. Presented weekly status reports to Executives. Created test plans for unit / functional / security, system / regression, integration, user acceptance testing for build, mock, cert, and production domains. Reviewed DCWs, sample/final scripts, workflows for Rad, Lab, ED, OR, ensured physician workflows were overlaid on those workflows.• Created project schedules, plans, VISIO diagrams, etc. detailed the system validation strategy and supervised creation of test plans for unit / functional / security testing, system / regression testing, and IT for build, mock, cert, prod.• This was interim position; program transitioned to incoming FTE and engagement completed successfully.

CA (CARL AHMED) ASSOCIATES - PALOMAR POMERADO HEALTH• Reported directly to CMIO. • Re-negotiated contract terms with the vendor and saved 57%. Created new business case for inbound orders, re-negotiated with vendor and saved 38%. Created and managed P&L for multi-million dollar budget.• Transformed the enterprise operations by focusing on the overall strategic positioning and winning agreement on outcomes /objectives at the outset, leaving nothing open-ended. Responsible for end-to-end delivery of strategic, value-added projects, built reliability by devoting more time to planning and including key stakeholders.• Trusted to turn around (performance improvement) Medicity (Health Information Exchange software product) project started in 2008 to position the organization for ARRA Meaningful Use. Managed the extraction of result types from Cerner: EDPN (ER Docs), Dictaphone (prelim discharge summary), Radiology, Medical record (H/P, etc.) is transcription, Lab. (general, blood bank, pathology, microbiology), Face Sheet Data from Cerner, the conversion of non-standard HL7 to standard HL7, coordinated the secure feed into a Medicity / Novo HIE product, unit testing, integration testing, obtained signoffs from business users & HIM (lab, rad, transcription). Supported core measures by improving data quality and data integrity.• Met with physicians and office managers about the benefits of participating in the project. Signed up practices and oversaw the implementation of the Medicity software agent at their practice. Worked with the practice IT resource, the Medicity resource, the hospital IT resources and the EMR vendor resources from inception through go-live.• Collaborated with administration / physician / nursing executives to discuss build, scheduling, workflows, communication, risks, technology improvements and best practices.

CA (CARL AHMED) ASSOCIATES - GOVERNMENT OF DISTRICT OF COLUMBIA• Reported directly to the CTO, CIO & State HIE Coordinator (3 different people). Created RFP and SOW to seek consultant services to develop the District HIE Strategic Plan, HIE Operational Plan, State Medicaid HIT Plan, project management and stakeholder management services. Worked with the Department of Health Care Finance (DHCF). • Established relationships, understood & sensitive to the strategic agendas of the various stakeholders to ensure the strategic planning effort is open, inclusive and transparent. Created a clear roadmap, explored options with diverse stakeholders to ensure a collaborative effort. Identified options whether to create a public or public-private or private organization to lead the District initiatives, funding and revenue sources (how much over what period of time from what sources), governance, strategic and operational plan. Built on existing efforts with RHIO/REC to advance HIE while moving toward nationwide interoperability.• Familiar with details of the State HIE Cooperative Agreement Program, Meaningful Use requirements, planning guidance documents from ONC including the HIE Toolkit. Involved with National Governor’s Association and National Association of CIO’s HIE / HIT initiatives.• Have acquired and have read every state’s SDE strategic and operational plans, as well as all meeting minutes, presentations, white papers. Attend numerous state & federal meetings.• Performed extensive primary research on jurisdictions nationwide to cull out what initiatives were successfully implemented that increased EHR adoption by physician practices.• This was fixed duration engagement, all projects completed on schedule and engagement completed.

CA (CARL AHMED) ASSOCIATES - TENET HEALTHCARE / CONIFER REVENUE CYCLE SOLUTIONS• Reported to Executives and Directors. Defined, architected, and designed solutions encompassing people, process and technology for healthcare clients to outsource their revenue cycle so they can improve their liquidity by reducing operational expenses, increasing accounts receivable and increasing net revenue. This enabled clients to focus on delivering quality of care to patients. Solutions included Patient Access (Centralized Patient Access, Medical Eligibility & Counseling Services, PA mgmt. on-site, PA QA), In-House/Mid-Cycle (Clinical Resource Center, Case/ Charge capture mgmt. on-site, Charge Description Master, CDM mgmt.), and Accounts Receivable Solutions (Insurance, Medicaid, Medicare, Self-Pay, Bad Debt).• Business process transformation and vendor management included working with ICD-9 and X12 EDI version 4010 transactions 837, NCPDP, 835, 834, 820, 270, 271, 276, 277, 278, 997. Created a life-of-a-claim data flow diagram / map from scratch.• Generated new business and architected responses to proposals by reviewing RFPs, conducting JAD sessions with assessment, IT, legal, sourcing, operations, finance, sales, RCM teams.• Created strategic roadmap (people, process & technology) and improved competencies of the team to enable them to follow the workflows by constructing business process swim lane flowcharts using VISIO (posted to SharePoint) for the enterprise revenue cycle that had not existed in-house before.• Produced project plan (Word), schedule (Project), budget (Excel), risks, mitigation strategies and contingency plans (Excel Pivot tables), issue log, (PowerPoint) presentations. Coordinated the activities of personnel physically located all across the country.• This was interim position; program transitioned to incoming FTE and engagement completed successfully.

CA (CARL AHMED) ASSOCIATES - PRESBYTERIAN HEALTHCARE SERVICES• Using SDLC and PMBOK methodologies, led internal and vendor multi-disciplinary teams to deliver strategic enterprise-wide projects simultaneously: i) upgrade McKesson HealthQuest Medipac to 13.0 on an IBM z800, ii) planned and organized Epic upgrade to Spring 08, iii) Install Citrix on 2,200 workstations, and iv) automate X12 EDI version 4010 transactions 835. • Analyzed operational processes and incorporated them with current Epic workflows. Reduced risk by examining workflows, test plans / scenarios / interfaces (Bridges) / claims, training, go-live plans, licensing review for Epic EpicCare / Prelude / Cadence / Resolute / Reflections / Chronicles. Worked with Epic-certified SMEs to analyze Epic ADT system functionality and system build / modification. Participated in Design, Build and Validate (DBV) sessions. Reviewed, evaluated and provided feedback to Epic team members on a formal and ad-hoc basis.• Met schedule constraints by collaborating with senior executives from Business Office Revenue Cycle Ops /Billing /Cash /Collections, Revenue Mgmt, Admitting-Patient Access, Medical Records, IS Patient Financial Services to create business requirements, scope, objectives, milestones, alternative solution options.• Built strategic roadmap with project charter, project plan (Word), schedule (Project), budget (Excel), staffing ramp-up/down, RACI, other project inter-dependencies (HDM and McKesson Horizon Ancillary Products), risk mitigation and contingency plans (Excel). Systems included Patient Accounting (Charge & Payment Posting / Billing), Patient Management (Registration / Admitting / Census), and Medical Records (Abstracting / Coding).• Delivered accurate technical specifications by working with business and systems analysts to translate requirements and map business processes and impacts to Business Office workflows.

Mba, Business Administration

Bachelor Of Science - Bs, Aerospace Engineering

Bachelor Of Science - Bs, Mechanical Engineering