Carambola is a Customer Relationship Marketing and Customer Experience Bureau with a unique vision of Brazilian's consumer behavior, especially through local niches. We work together with marketing teams, advertising agencies, HR, and sales force to set metrics and strategy to build strong and permanent links with client's consumers, based on the company business strategy. Our focus is on customer relationships (B2B e B2C), and the resulting increase in profitability and retention. We develop maintenance projects, attracting new customers, retention, loyalty, motivation, recognition, retrieval, image, market opening, pre-sales relationship among other actions that increase profitability per customer (internal and external) and their approach to the brand values ​​along the timeline.The Carambola´s team create plans, develops, implement and manage projects to establish long term relationship links to the target public. We build actions to keep clients in touch, through significant and relevant actions over the shelf life of a product, service or brand.

Diferenciall.group has, as its mission, to create value through the improvement of the internal processes of our client´s company, through the cyclical evaluation of these processes and trought planned actions in the field of marketing and relationship as a consumer. Working both inwardly and outwardly, the group unites practice and technology - experience and innovation - metrics and creativity. It is composed by Diferenciall, with expertise in Business Management and IT, Alliage, specialist in HR and Carambola, with a large portfolio of marketing actions in internal communication, promotions, incentive campaigns and direct relationship with the consumer.