Carla Hoff Email & Phone Number

Atlanta, Ga

Minneapolis

Minnetonka, Mn

Supervised the daily operations of the leasing office while resolving diverse resident issues. Acquired an average of 8 lease agreements per month. Created new marketing materials for new and existing residents to increase revenue.• Implemented versatile databases of current and potential tenants using Microsoft Office.• Generated market survey analyses, calculated annual gross income per household, and assisted with over 900 individual property income tax preparations for the 2013 year.

Minneapolis, Mn

Responsible for the operations of the executive lounge while coordinating and managing guest needs.

A 257 room full service hotel; Responsible for the operations of the executive lounge serving an average of 50 guests daily. Manage and track food and alcohol inventory. Coordinate and mange guest needs.Increased hotel revenues by expanding paid food and alcohol sale in executive lounge. Resolve customer conflict with clear effective solutions while maintaining the properties reputation for first class service.Nominated and finalist four consecutive years for Bloomington Diamond Award for Best Guest Personal.

A 500+ client independent insurance office; Managed the daily operations of an independent insurance office. Resolved policy related issues for existing clients. Managed and maintained lead generation software to drive new business. Created marketing materials for new and existing customers designed to increase revenue.

Bachelor Of Business Administration (B.B.A.), Organizational Management

Minor: Psychology

Bachelors Of Business Administration, Organizational Management