Carla Kcomt is a Brand and Category Manager at Silvestre. She possess expertise in bilingual, international touring, music, microsoft excel, teaching and 13 more skills. She is proficient in French. Colleagues describe her as "Tuve el privilegio de colaborar con Carla en consultorías de franquicias. Tuvo a su cargo la gestión de cuentas del sector de Food & Beverage, para las cuales fue notable su pasión, originalidad y atención al detalle. Carla aporta soluciones proactivamente e incluso anticipándose, se compromete con el éxito de los proyectos como suyos propios, siendo super motivador y aleccionador trabajar junto a ella. Recomiendo a Carla por ser una persona original, transparente y con gran habilidad para transformar desafíos en oportunidades que generen valor para todos a su alrededor, además que es una persona con la que se puede tener cualquier tipo de conversación y siempre demostrará curiosidad. Tiene alma entrepreneur, siendo una de sus fortalezas más notorias la resiliencia y su oportunidad seguir abriéndose camino en proyectos alternativos y de alto impacto." and "Tuve el privilegio te trabajar junto con Carla durante más de dos años en el puesto de Community Lead en WeWork. Durante cada proyecto en el que hemos colaborado, Carla siempre destacó como una jugadora en equipo; aportando con ideas eficientes, demostrando buen uso de los recursos y aplicando pensamiento crítico para resolver y llevar adelante los desafíos del día a día. Pero por encima de todo, ella es una persona con grandes cualidades humanas, con minuciosa atención al detalle y disposición para dar una mano con la mejor actitud posible!"
-
Brand And Category ManagerSilvestrePeru -
Senior Community LeadWework Oct 2022 - PresentLima, Perú- Managed 100+ accounts (B2B startups and global enterprises) impactingtheir local and regional expansion in WeWork.- Trained and managed local customer success & customer support teams for 5 buildings in Perú.- Responsible for NPS (70+) and CSAT (75%) country goal. Reached and exceeded goal every semester since opening.- Executed renewal sales (B2B) in each building. Highest ARR: 2MM USD.- Responsible for retention rate (avg CRR: 85%), upselling and cross selling and lowering churn/attrition (< 3% annually) in all buildings. Strong focus on a relationship / consultative selling approach, implementing strategies to better understand customer needs and de-escalate pain points. -
Community Lead OperationsWework Apr 2019 - Oct 2022Lima, Perú- Launched WeWork’s HQ building in Lima and responsible of overseeingOPEX and P&L of 3 buildings in 3 years (1000+ members and 50+ companies each).- Organized and promoted local and regional networking events.-Ambassador for WeWork Labs Program (global incubator platform) and Women For Tomorrow, a global program that leveraged female owned / driven startups providing spaces and mentorship for their teams.- Extensive experience with SaaS tools such as Slack, Google Workspace,Salesforce, Monday and Zendesk. -
Experience DesignerMária Almenara Sac Mar 2019 - Apr 2019Lima, Perú- Helped to align brand, purpose and store experience in one of the biggest national Food & Beverage B2B brands in Perú in their transition into a B2C format.- Developed service and operational standards, as well as training material for business development and upcoming expansion. -
Consulting Manager - Food & BeverageGrupo Nexo Franquicia Apr 2017 - Oct 2018San Isidro District, Lima Region, Peru- Led the F&B division and developed transformation projects for 20+ local and international accounts helping them transition to a franchise format for local and international expansion. -
Project ManagerGrupo Nexo Franquicia Jan 2016 - May 2017 -
Project ManagerJeronimo Restobar May 2015 - Mar 2017Lima, Perú- Developed and managed the restaurant opening timeline, allocated resources, coordinated staffing, oversaw vendors, and ensured timely delivery of resources.- Tracked and managed the budget, ensuring expenses were controlled and financial goals were met.- Worked closely with architects and designers to ensure the restaurant's design met aesthetic, operational, and safety standards, while adhering to budget and timeline constraints. - Hired and trained staff, implemented standard operating procedures (SOPs) and set up restaurant systems and layouts.- Worked with external marketing teams to create social media awareness, promotional strategies and drive brand awareness ahead of the grand opening.
-
Administrative ManagerAvalon Restobar Jan 2014 - Jan 2016Lima, Perú- Directed daily operations, including employee onboarding, training, and administrative tasks, ensuring efficiency across office systems.- Managed financial processes such as cash flow, payroll, invoicing, and budget monitoring, preparing reports and optimizing costs through supplier negotiations.- Supervised procurement and inventory, maintaining supply levels and fostering cost-effective supplier relationships.
-
Account AnalystHelm Bank De Venezuela Oct 2013 - Dec 2013Maracaibo, Venezuela- Supported senior analysts by reviewing and maintaining customer accounts, preparing financial reports, ensuring data accuracy, assisting with account reconciliations, and providing administrative support to enhance account management and compliance with banking standards.
-
Administrative AssistantAdvance Travel - Travel Agency Jan 2010 - Jun 2012Maracaibo, Venezuela- Managed administrative tasks, including communication, scheduling, and document preparation for travel bookings.- Organized and updated client records, ensuring accurate data entry and easy access for future reference.- Provided expert advice on travel packages and collaborated with agents to arrange transportation and accommodations.
-
English TeacherCentro Venezolano Americano Del Zulia. Cevaz Jan 2009 - Jul 2009Maracaibo, Venezuela
Carla Kcomt Skills
Carla Kcomt Education Details
-
Business Management Essentials -
Cum Laude -
Instituto Culinario Zi TeresaGastronomia -
Colegio Mater SalvatorisBachiller En Ciencias
Frequently Asked Questions about Carla Kcomt
What company does Carla Kcomt work for?
Carla Kcomt works for Silvestre
What is Carla Kcomt's role at the current company?
Carla Kcomt's current role is Brand and Category Manager.
What schools did Carla Kcomt attend?
Carla Kcomt attended Cornell University, Universidad Rafael Urdaneta, Instituto Culinario Zi Teresa, Colegio Mater Salvatoris.
What skills is Carla Kcomt known for?
Carla Kcomt has skills like Bilingual, International Touring, Music, Microsoft Excel, Teaching, Spanish, Administration, Administrative Assistants, Office Administration, English Spanish, Chef, Public Relations.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial