Carla Kcomt

Carla Kcomt Email and Phone Number

Brand and Category Manager @ Silvestre
Peru
Carla Kcomt's Location
Peru, Peru
About Carla Kcomt

Carla Kcomt is a Brand and Category Manager at Silvestre. She possess expertise in bilingual, international touring, music, microsoft excel, teaching and 13 more skills. She is proficient in French. Colleagues describe her as "Tuve el privilegio de colaborar con Carla en consultorías de franquicias. Tuvo a su cargo la gestión de cuentas del sector de Food & Beverage, para las cuales fue notable su pasión, originalidad y atención al detalle. Carla aporta soluciones proactivamente e incluso anticipándose, se compromete con el éxito de los proyectos como suyos propios, siendo super motivador y aleccionador trabajar junto a ella. Recomiendo a Carla por ser una persona original, transparente y con gran habilidad para transformar desafíos en oportunidades que generen valor para todos a su alrededor, además que es una persona con la que se puede tener cualquier tipo de conversación y siempre demostrará curiosidad. Tiene alma entrepreneur, siendo una de sus fortalezas más notorias la resiliencia y su oportunidad seguir abriéndose camino en proyectos alternativos y de alto impacto." and "Tuve el privilegio te trabajar junto con Carla durante más de dos años en el puesto de Community Lead en WeWork. Durante cada proyecto en el que hemos colaborado, Carla siempre destacó como una jugadora en equipo; aportando con ideas eficientes, demostrando buen uso de los recursos y aplicando pensamiento crítico para resolver y llevar adelante los desafíos del día a día. Pero por encima de todo, ella es una persona con grandes cualidades humanas, con minuciosa atención al detalle y disposición para dar una mano con la mejor actitud posible!"

Carla Kcomt's Current Company Details
Silvestre

Silvestre

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Brand and Category Manager
Peru
Website:
soysilvestre.pe
Employees:
7
Carla Kcomt Work Experience Details
  • Silvestre
    Brand And Category Manager
    Silvestre
    Peru
  • Wework
    Senior Community Lead
    Wework Oct 2022 - Present
    Lima, Perú
    - Managed 100+ accounts (B2B startups and global enterprises) impactingtheir local and regional expansion in WeWork.- Trained and managed local customer success & customer support teams for 5 buildings in Perú.- Responsible for NPS (70+) and CSAT (75%) country goal. Reached and exceeded goal every semester since opening.- Executed renewal sales (B2B) in each building. Highest ARR: 2MM USD.- Responsible for retention rate (avg CRR: 85%), upselling and cross selling and lowering churn/attrition (< 3% annually) in all buildings. Strong focus on a relationship / consultative selling approach, implementing strategies to better understand customer needs and de-escalate pain points.
  • Wework
    Community Lead Operations
    Wework Apr 2019 - Oct 2022
    Lima, Perú
    - Launched WeWork’s HQ building in Lima and responsible of overseeingOPEX and P&L of 3 buildings in 3 years (1000+ members and 50+ companies each).- Organized and promoted local and regional networking events.-Ambassador for WeWork Labs Program (global incubator platform) and Women For Tomorrow, a global program that leveraged female owned / driven startups providing spaces and mentorship for their teams.- Extensive experience with SaaS tools such as Slack, Google Workspace,Salesforce, Monday and Zendesk.
  • Mária Almenara Sac
    Experience Designer
    Mária Almenara Sac Mar 2019 - Apr 2019
    Lima, Perú
    - Helped to align brand, purpose and store experience in one of the biggest national Food & Beverage B2B brands in Perú in their transition into a B2C format.- Developed service and operational standards, as well as training material for business development and upcoming expansion.
  • Grupo Nexo Franquicia
    Consulting Manager - Food & Beverage
    Grupo Nexo Franquicia Apr 2017 - Oct 2018
    San Isidro District, Lima Region, Peru
    - Led the F&B division and developed transformation projects for 20+ local and international accounts helping them transition to a franchise format for local and international expansion.
  • Grupo Nexo Franquicia
    Project Manager
    Grupo Nexo Franquicia Jan 2016 - May 2017
  • Jeronimo Restobar
    Project Manager
    Jeronimo Restobar May 2015 - Mar 2017
    Lima, Perú
    - Developed and managed the restaurant opening timeline, allocated resources, coordinated staffing, oversaw vendors, and ensured timely delivery of resources.- Tracked and managed the budget, ensuring expenses were controlled and financial goals were met.- Worked closely with architects and designers to ensure the restaurant's design met aesthetic, operational, and safety standards, while adhering to budget and timeline constraints. - Hired and trained staff, implemented standard operating procedures (SOPs) and set up restaurant systems and layouts.- Worked with external marketing teams to create social media awareness, promotional strategies and drive brand awareness ahead of the grand opening.
  • Avalon Restobar
    Administrative Manager
    Avalon Restobar Jan 2014 - Jan 2016
    Lima, Perú
    - Directed daily operations, including employee onboarding, training, and administrative tasks, ensuring efficiency across office systems.- Managed financial processes such as cash flow, payroll, invoicing, and budget monitoring, preparing reports and optimizing costs through supplier negotiations.- Supervised procurement and inventory, maintaining supply levels and fostering cost-effective supplier relationships.
  • Helm Bank De Venezuela
    Account Analyst
    Helm Bank De Venezuela Oct 2013 - Dec 2013
    Maracaibo, Venezuela
    - Supported senior analysts by reviewing and maintaining customer accounts, preparing financial reports, ensuring data accuracy, assisting with account reconciliations, and providing administrative support to enhance account management and compliance with banking standards.
  • Advance Travel - Travel Agency
    Administrative Assistant
    Advance Travel - Travel Agency Jan 2010 - Jun 2012
    Maracaibo, Venezuela
    - Managed administrative tasks, including communication, scheduling, and document preparation for travel bookings.- Organized and updated client records, ensuring accurate data entry and easy access for future reference.- Provided expert advice on travel packages and collaborated with agents to arrange transportation and accommodations.
  • Centro Venezolano Americano Del Zulia. Cevaz
    English Teacher
    Centro Venezolano Americano Del Zulia. Cevaz Jan 2009 - Jul 2009
    Maracaibo, Venezuela

Carla Kcomt Skills

Bilingual International Touring Music Microsoft Excel Teaching Spanish Administration Administrative Assistants Office Administration English Spanish Chef Public Relations Coordinating Events Event Planning Leadership English Customer Service Administrative Assistance

Carla Kcomt Education Details

Frequently Asked Questions about Carla Kcomt

What company does Carla Kcomt work for?

Carla Kcomt works for Silvestre

What is Carla Kcomt's role at the current company?

Carla Kcomt's current role is Brand and Category Manager.

What schools did Carla Kcomt attend?

Carla Kcomt attended Cornell University, Universidad Rafael Urdaneta, Instituto Culinario Zi Teresa, Colegio Mater Salvatoris.

What skills is Carla Kcomt known for?

Carla Kcomt has skills like Bilingual, International Touring, Music, Microsoft Excel, Teaching, Spanish, Administration, Administrative Assistants, Office Administration, English Spanish, Chef, Public Relations.

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