Provided executive administrative support to the heads of Consumer Payments & Digital Banking and Consumer Deposits, Lending Price & Strategy - performing diverse administrative duties and anticipating the team’s needs. Handled confidential information discreetly and professionally. Communicated with teams to collect and prepare PowerPoint presentations and meeting materials. Significant experience with Excel and PowerPoint. Was responsible for calendar management, correspondence, expense reports, travel arrangements, and HROnline needs. Managed incoming inquiries, research and communicates in a professional and timely manner. Was responsible for meeting coordination, video conferencing and scheduling, and organizing proper room setup as needed. Performed duties in a professional manner that included thorough planning and research to result in completed assignments of the highest quality. Was a member of the Engagement team.

Assisted department faculty, staff and students. Distributed department communications. Evaluated student transcripts and processed permissions for course registration. Managed the department email account and main office. Organized semester textbook orders, course scheduling revisions/updates and graduate student paperwork/data files. Proctored student exams. Was the Department ambassador. Created and maintained position manual.

Processed Accounts Payable & Receivables. Managed annual tax filing/audit. Monitored and updated the annual budget. Created and maintained reference manuals for in-house processes and projects. Assisted Executive Director. Acted as the liaison for eight US regional chapters within the organization. Participated in the redevelopment of SPE's website. Experience managing and editing the website through a content management system. Processed pledge payments and donations. Managed scholarly journal subscriptions (individual & institutional). Enhanced processes for efficiency. Data entry (Quickbooks, Excel). Onsite event experience (annual national conference). Organized and led a regional chapter training session at a number of conferences. Managed a several silent auction fundraisers.

Managed promotional program for Ridgid Tool Company. Processed purchase orders and invoices in Quickbooks. Organized stock for national/international shipments. Customer service experience. Organized annual open house event.

Assisted marketing team in creating viral videos and website clips to promote future events. Edited digital film for website use.