Carla Lapa Pinto

Carla Lapa Pinto Email and Phone Number

Senior Leader | GBS | RPA and Automation | Transformation | Operational Excellence | Coach | Writer @ Carrier
Carla Lapa Pinto's Location
Porto Metropolitan Area, Portugal, Portugal
Carla Lapa Pinto's Contact Details

Carla Lapa Pinto work email

Carla Lapa Pinto personal email

n/a
About Carla Lapa Pinto

Carla is a senior leader with a proven track record of success in driving business transformation and growth. With over 20 years of experience in senior leadership roles at companies such as Deloitte, Nestlé and adidas, she has honed her expertise in Strategy, Transformation, Operational Excellence and Intelligent Automation.As an International Certified Coach, Carla brings a unique skill set to the table. Her ability to manage andcoach multicultural teams, coupled with her expertise in strategy, transformation, automation and continuous improvement, have resulted in tangible results such as savings of 2 million euros annually through automation and CI, reduction of lead times up to 80%, increase in quality up to 25% and customer satisfaction.Carla's ability to collaborate with cross-functional teams and strategic thinking enables her to consistently deliver complex projects on time and within budget, resulting in improved operational performance. Her hands-on approach, strategic thinking and ability to deliver out-of-the-box solutions make her a rare combination of a visionary leader and a tactical implementer.Overall, Carla is a high-performing executive with extensive experience in different industries and Big4 consulting background which makes her an asset to any organization.

Carla Lapa Pinto's Current Company Details
Carrier

Carrier

View
Senior Leader | GBS | RPA and Automation | Transformation | Operational Excellence | Coach | Writer
Carla Lapa Pinto Work Experience Details
  • Carrier
    Global Service Excellence Lead
    Carrier Jan 2024 - Present
    Palm Beach Gardens, Florida, Us
    Responsible for spearheading Continuous Improvement (Lean Six Sigma) and Performance Management initiatives on a global scale, coordinating a diverse team with a presence in Europe, the Americas, and Asia. Specializes in driving significant cost savings, enhancing efficiency, and boosting operational effectiveness through strategic implementation of RPA (Robotic Process Automation) and Intelligent Automation projects. Demonstrates a robust capacity for strategic leadership and project management, with a proven track record of fostering cross-cultural collaborations and driving successful outcomes.
  • 3Xperformance
    Co-Founder
    3Xperformance Apr 2021 - Present
    International Certified Coach, recognized by the Association for Coaching. She specializesin providing Executive Coaching and Career Coaching services. Her expertise in coaching has helped professionals to achieve their goals, improve their leadership skills, advance their careers and reach their full potential.
  • Adidas
    Director Operational Excellence And Automation Gbs
    Adidas Apr 2019 - Jan 2024
    Herzogenaurach, Bavaria, De
    Responsible for RPA and Intelligent Automation projects as well as Continuous Improvement (Lean Six Sigma), resulting in significant cost savings, increased efficiency and effectiveness.Achieved cost savings and improved business outcomes through successful implementation ofautomation and CI projects, including reduced lead times and improved customer satisfaction.Applied strategic thinking and collaborated with cross-functional teams to deliver complex projects on time and within budget, leading to improved operational performance.Led Performance Management for 3 years.
  • Nestlé
    Nestlé Gbs Strategy & Operations | Global Knowledge Director
    Nestlé Dec 2017 - Mar 2019
    Vevey, Ch
    Led the GBS maturity assessment, internal and external benchmarking and strategy definition as aproject leader, resulting in significant improvements in operational performance.Designed and deployed a world-class service delivery model, including service delivery structure and catalogues, to support decision-making on the suitability of processes for a Center of Scale (GBS) or Center of Competence.Conducted continuous benchmarking with the external industry to ensure that all GBS methodologies were up-to-date and integrated as part of the service delivery model and Knowledge Management System.
  • Apcer
    Chief Strategy Officer
    Apcer Apr 2005 - Nov 2017
    Porto, Pt
    Apr 2005 - Nov 2017 (12 years 8 months)Chief Strategy Officer: Led the design and execution of the company's long-term strategicplan, working closely with the executive team to align business objectives with market trends and opportunities. Implemented key initiatives to optimize operations, improve profitability, and drive growth. Carla was also APCER delegate in IQNET and Elected Board member for this worldwide certification leader association.Group Controller: Oversaw financial reporting and analysis for the group, managed budgeting and forecasting. Collaborated with cross-functional teams to identify opportunities for cost reduction.In previous strategic cycles also held leadership positions as:International Market Director: spearheaded the development of international expansion, resulting in the formation of strategic partnerships and startup's building. Carla played a pivotal role in building APCER Brazil and APCER Spain and served as a Board of Director for APCER Spain.Marketing Director: Oversaw marketing activities, including Public Relations, Corporatecommunication and branding. Developed and executed marketing plans to drive brand awareness and customer acquisition.
  • Iqnet Association
    Vp Marketing And Development
    Iqnet Association Jun 2007 - Jun 2017
    Bern, Ch-, Ch
    Elected BoD member for 4 mandates, Vice-President and Chairperson Standing Committee for Marketing and Development.Member of SCPM (Standing Committee on Peer Review and Membership)Member of SCCP (Standing Committee on Constitution and Policy).
  • Deloitte
    Top Senior Consultant
    Deloitte 1998 - 2005
    Worldwide, Oo
    Responsible for managing project delivery for about 20 clients, covering a wide range of strategy, operations, and management consulting services. Key areas of expertise included Global Business Services design and implementation, strategy definition and implementation using the Balanced Scorecard framework, program management, change management, governance and organizational models definition and operational excellence projects. Working with some of the largest Portuguese companies and multinationals, Carla was instrumental in driving strategic initiatives for clients such as Siemens, Sonae, RAR Group, Amorim Group, NORS, GALP Energy, Super Bock, Deloitte, amongst others.Managed complex projects on time and on budget, developed customized solutions, coached teams and delivered value to clients.

Carla Lapa Pinto Skills

Strategy International Business Marketing Re Engineering Shared Services Organizational Design New Business Development Business Strategy Project Management Business Development Marketing Strategy Management Consulting Process Improvement Change Management Product Development Management Portuguese Team Leadership Program Management Strategic Planning Business Planning Mergers Coaching English Negotiation Project Planning Team Management Business Process Improvement Analysis Six Sigma Sustainability Process Engineering Entrepreneurship Business Analysis Teamwork Start Ups Financial Analysis Mergers And Acquisitions Business Intelligence Forecasting Training Spanish Continuous Improvement Governance Budgets Quality Management Erp Business Process Auditing Balanced Scorecard

Carla Lapa Pinto Education Details

  • Porto Business School
    Porto Business School
    Advanced Management Programme | Programa Avançado De Gestão
  • Universidade Do Porto
    Universidade Do Porto
    Fep - Economics
  • Global Strategic Innovation Program | Usa
    Global Strategic Innovation Program | Usa
    Leadership And Enterpreneurship
  • Trinity College Dublin
    Trinity College Dublin
    Economics / European Labour Market

Frequently Asked Questions about Carla Lapa Pinto

What company does Carla Lapa Pinto work for?

Carla Lapa Pinto works for Carrier

What is Carla Lapa Pinto's role at the current company?

Carla Lapa Pinto's current role is Senior Leader | GBS | RPA and Automation | Transformation | Operational Excellence | Coach | Writer.

What is Carla Lapa Pinto's email address?

Carla Lapa Pinto's email address is ca****@****pcer.pt

What schools did Carla Lapa Pinto attend?

Carla Lapa Pinto attended Porto Business School, Universidade Do Porto, Global Strategic Innovation Program | Usa, Trinity College Dublin.

What skills is Carla Lapa Pinto known for?

Carla Lapa Pinto has skills like Strategy, International Business, Marketing, Re Engineering, Shared Services, Organizational Design, New Business Development, Business Strategy, Project Management, Business Development, Marketing Strategy, Management Consulting.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.