Carla L. Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

1) Placed orders for parts to OEMs on a timely basis and closely monitored order status2) Reviewed, analyzed, and actioned on the MRP signals in ERP system to minimize supply gaps3) Closely worked with internal and external stakeholders to manage and optimize the national inventory level4) Supported regional Air Freight requests and long-term supply planning5) Managed data of the ERP system to ensure the forecast and system planning accuracy6) Contributed to the development of advanced excel planning tools for daily MRP reviews which improved the efficiency and data accuracy for the Purchasing Team

Adelaide, South Australia, Australia

1) Provided front desk customer service to ECMS students on campus including answering general inquiries and giving directions to school facilities2) Held weekly online session to provide insightful guidance to first year students

Adelaide, South Australia, Australia

1) Researched, analyzed, and consolidated postnatal depression related data to assist the business development project of the company2) Assisted CEO with the financial data preparation and paperwork for funding application

Guangzhou, Guangdong, China

1) Closely partnered with Procurement Officers to control and monitor the end to end progress for new products launched and reported the overall status in weekly management meeting 2) Evaluated supply operation processes to pioneer improvement plans and led 2 approved projects by partnering with procurement/logistic/marketing/QA team3) Conducted continuously research on the core planning system(JIRA) to determine improvement feasibilities and delivered 10+ approved projects by directing an engineering team of 44) Compiled the first formal edition of the standard work process handbook of the Supply Chain Department in both Chinese and English5) Facilitated the transition (Assisted with interviews, held business trainings for new hires, monitored the detailed work transition, and integrated all working files) of the Engineering Team from Taiwan to Mainland China office with low productivity loss

Guangzhou, Guangdong, China

1) Generated accurate national rolling 18-month demand plan through spreadsheet for 800+ SKUs by integrating sales data and promotion plans2) Collaborated with the supply planning team and order management team to reconcile demand and supply to fulfill customer orders on daily basis3) Contributed to the on-time delivery of the Forecast Accuracy Improvement Project by providing historical forecast and forecast bias data

Guangzhou, Guangdong, China

1) Initiated and led the operation process improvement project which saved 30mins per day per planner by simplifying workflow2) Partnered with DXC and project members from the customization planning team to successfully develop an auto master data validation tool (A machine learning tool) within project time frame, which saved 5hrs daily for 2 departments and +5% of data accuracy3) Obtained intermediate qualification in SAP SCM and held trainings on general product supply methodologies and Thailand market business introduction for New Hires in both Chinese and English

Guangzhou, Guangdong, China

- Responsibility1) Conducted daily supply plan review and weekly master data audit for 1,200+ SKUs through SAP to indentify and fix forecast/supply/master data issue by coordinating with demand planners and production planners2) Collaborated with the production planning team in Singapore, logistic team and commercial team in Thailand to determine preventative solutions to reduce the indentified supply gap through daily meeting3) Cooperated with the project leader to deliver and ensure Supply Network Operation readiness for new products launched- Achievement 1) Hit 12 consecutive months delivering Asia Fabric care service, inventory and cost by excellent daily planning, accurate data analysis and outstanding communication gap improvement2) Turned around TH business with +10% of case fill rate which resulted in TH SMO being recognized as BEST SERVICE AWARD in Asia 3) Improve and over deliver TH SAMBC by +4.87pt and SAMBC 97.2% HIT rate (+45.2% vs year ago) and hit 6 consecutive months delivering 100% SAMBC for the key account4) Achieved rating 1(Top 15% of the organization) for 2 consecutive years and awarded Power Of You - Pearl for excellent partnership with the Thailand commercial team

Guangzhou, Guangdong, China

- Assisted Planning Manager to develop 5 media strategy plans for customers by analyzing and sorting out 10,000+ advertising data- Independently completed 10 monthly and annual advertising reports for clients

Guangzhou, Guangdong, China

Established and led a team of 10 to run marketing events including making posters, hosting career development lectures with 200+ participants, and co-marketing with other South China Campus Teams to promote business potential for EDUA on campus, which achieved full enrollment of 2014 Programs.EDUA was established in 2009, cooperating with many top companies and organizations to provide students with Personal Skills Development Programs.Website: http://www.edua.hk/

Master'S Degree, Applied Project Management, 6.44/7

Research Topic: Managing Supply Chain Risks for FMCG Industry under COVID-19 Risk Assessment and Management, Portfolios and Programs.

Exchange Student, Business Administration

International Marketing, Information Management System, Statistics, Finance

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Director of the English Department of the Student Union; Memember of the School Music Club; Memember.