Carla Mae Capuno-Gemzon Email & Phone Number

• Conducts a comprehensive analysis of business and functional specifications• Collaborated with the Solution Architect to implement design solutions for SOW/Net New projects• Install, configure, and optimize SAP ShipERP add-on and solutions leveraging design documentation and collaborating with a third-party provider• Ensures the accuracy and completeness of the configuration, master data, and any required manual functional actions within the customer system• Developed and executed comprehensive system testing plans, facilitating User Acceptance Testing (UAT) while meticulously managing version control and transitions between development, testing, and production environments.• Managed the implementation and deployment of the ShipERP solution within the SAP system.• Ensures the on-time and on-budget project execution, ensuring deliverables aligned seamlessly with established business objectives.• Proactively identified and addressed project risks and facilitate mitigation plan to guarantee project success

Philippines

Client: Multinational Law FirmRole: Team Lead/SAP Service to Cash Support• Responsible for overseeing all activities within the team.• Delegate tasks and assign tickets to team members.• Ensure to deliver problem tickets to reduce recurring issues.• Resolve incidents and requests related to Service-To-Cash.• Deliver enhancements/business change requests.• Create inspiring team environment with open communication culture.Client: World's largest manufacturer and distributor of single-use food service products Role: Test Engineering Analyst (SAP Order to Cash)• Analyze design of enhancement/project provided by BRM and generate test plan, test cases and testing estimates as part of QA support team.• Facilitate test plan review with all the stakeholders (business relationship managers, project managers, ERP team and QA leads)• Create test scripts based on the approved test plan scenarios.• Perform Integration and Regression testing (End-to-end Cross Functional process chain).• Perform firsthand defect/issue investigation before escalation to development/design team.• Manage defect creation, retest, monitoring and update via HPALM.• Create test documentation and upload it to dev tool/repository.• Provide OTC SME support for Vistex DMP area.