Responsibilities:• Hitting daily client target required by answering tickets on queue via email• Placing an outbound calls for confirmation and for the follow-up concerns• Resolving the concerns of the customers in an effective and accurate manner• Answering incoming calls, responding to customer inquiries, and documentation• Tracking of shipments, and over the phone interpreting services by LanguageLine Solutions• Weekly sending of virtual coaching to maintain the quality, effective, and accurate manner

720 hours On-The-Job TrainingResponsibilities:• Sourcing potential candidates for various technical roles using Facebook, LinkedIn and JobStreet• Assisting candidates and administering appropriate company assessments• Making recommendations to company hiring managers• Giving feedback for successful and unsuccessful candidates• Responsible for the maintenance of 201 files• Updating requirements of hired employees