Customer Service Specialist
Current
Apr 2023 - Present
AeroLeads people directory · profile
Carla Melo Email & Phone Number
Foreign Trade / Customer Service Analyst
at
Nouryon
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Foreign Trade / Customer Service Analyst
Location
Jundiaí, São Paulo, Brazil
Company size
Who is Carla Melo? Overview
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Quick answer
Carla Melo is listed as Foreign Trade / Customer Service Analyst at Nouryon, a with 4101 employees, based in Jundiaí, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Carla Melo.
Carla Melo previously worked as Customer Service Specialist at Nouryon and Foreign Trade - Analista de Importação e Exportação at Henkel. Carla Melo holds Mba, Project Management from Mba Usp/Esalq.
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Email format at Nouryon
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Nouryon
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Profile bio
About Carla Melo
Tenho mais de 08 anos de experiência em empresa de logística internacional como especialista em Exportação Formal Courier, vasta experiência em gestão nos processos de Importação e Exportação, todo o ciclo logístico e documentação necessária aos trâmites de transporte e desembaraço, follow-up com todos os stakeholders (clientes nacionais e internacionais, fornecedores, agentes de carga, despachantes, tradings, CIAs aéreas, etc) envolvidos no ciclo do transporte das mercadorias (coleta, recebimento, distribuição e entrega efetiva) no Brasil e exterior. Excelência em atendimento ao cliente, profissional motivada e engajada em novos projetos e assistências em projetos entre departamentos, prática em trabalhar sobre pressão com eficiência de certo na primeira vez, com espírito em posso fazer e organização, sempre com grande responsabilidade de compreensão entre as aéreas da empresa.Últimos dois anos grande aprendizagem em importação e exportação de produto de consumo, experiência em modais rodoviário e marítimo internacional, agregando mais conhecimentos logísticos.
Current workplace
Carla Melo's current company
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Nouryon
4 roles
Carla Melo work experience
A career timeline built from the work history available for this profile.
Foreign Trade - Analista De Importação E Exportação
* Atendimento a clientes internos e externos Global (principalmente Latam);* Paletização de pedidos;* Programação de reservas: rodoviárias, aéreas e marítimas;* Logística de coletas e entregas em centros de distribuição;
Sep 2019 - Apr 2023
Analista De Exportação E Importação
Analista de Exportação e Importação Pleno (2013 – 2019)* Análise documental (de clientes) para emissões e liberação de DUE pela Receita Federal;* Emissão via Siscomex/Portal Único: DUE, LPCO, fitossanitário;* Preparação documental de processos: Exportação Temporária, Retorno de Admissão Temporária, retorno de importação sem nacionalização;* Follow-up de embarques internacionais, com rápida soluções para possíveis problemas nos aeroportos no Brasil;* Atendimento de clientes: nacionais, internacionais, internos e externos.
Jun 2013 - Feb 2019
Customer Sevice Analyst
• Atendimento de clientes: nacionais, internacionais, internos e externos em importação e exportação courier e formal;• Follow-up dos embarques nacionais e internacionais;• Atedimento exclusivo a grupo das principais empresas/clientes.• Atendimento aos KPI’s e SLA’s previamente estabelecidos;• Monitoria completa de embarques e desembarques em Manaus – Familiaridade com os tramites operacionais dos embarques desta região;
Oct 2010 - Jun 2013
Team & coworkers
Colleagues at Nouryon
Other employees you can reach at nouryon.com. View company contacts for 4101 employees →
PV
Paul Van Haeren
Colleague at NouryonDoetinchem, Gelderland, Netherlands
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RU
Rebekah Unger
Colleague at NouryonOoltewah, Tennessee, United States
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AS
Alex Soarez Souza
Colleague at NouryonJundiaí, São Paulo, Brazil
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FA
Ferry Aldiansyah
Colleague at NouryonDeventer, Overijssel, Netherlands
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SX
Sylvia Xu
Colleague at NouryonSuzhou, Jiangsu, China
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AD
Anurag Deswal
Colleague at NouryonAmersfoort, Utrecht, Netherlands
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SS
Sachin Sankhe
Colleague at NouryonMumbai, Maharashtra, India
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KH
Kautto Hanna
Colleague at NouryonFinland
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ML
Marie-Laure Lacotte
Colleague at NouryonGreater Bordeaux Metropolitan Area, France
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AT
Alejandro Torres
Colleague at NouryonMiguel Hidalgo, Mexico City, Mexico
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Paul Van Haeren
Colleague at NouryonDoetinchem, Gelderland, Netherlands
View →
RU
Rebekah Unger
Colleague at NouryonOoltewah, Tennessee, United States
View →
AS
Alex Soarez Souza
Colleague at NouryonJundiaí, São Paulo, Brazil
View →
FA
Ferry Aldiansyah
Colleague at NouryonDeventer, Overijssel, Netherlands
View →
SX
Sylvia Xu
Colleague at NouryonSuzhou, Jiangsu, China
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AD
Anurag Deswal
Colleague at NouryonAmersfoort, Utrecht, Netherlands
View →
SS
Sachin Sankhe
Colleague at NouryonMumbai, Maharashtra, India
View →
KH
Kautto Hanna
Colleague at NouryonFinland
View →
ML
Marie-Laure Lacotte
Colleague at NouryonGreater Bordeaux Metropolitan Area, France
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AT
Alejandro Torres
Colleague at NouryonMiguel Hidalgo, Mexico City, Mexico
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3 education records
Carla Melo education
Mba, Project Management
Especialização, Marketing/Marketing Management, General
Uninove
Bachelor'S Degree, Turismo
Ceunsp
FAQ
Frequently asked questions about Carla Melo
Quick answers generated from the profile data available on this page.
What company does Carla Melo work for?
Carla Melo works for Nouryon.
What is Carla Melo's role at Nouryon?
Carla Melo is listed as Foreign Trade / Customer Service Analyst at Nouryon.
Where is Carla Melo based?
Carla Melo is based in Jundiaí, São Paulo, Brazil while working with Nouryon.
What companies has Carla Melo worked for?
Carla Melo has worked for Nouryon, Henkel, and Dhl Express Brasil.
Who are Carla Melo's colleagues at Nouryon?
Carla Melo's colleagues at Nouryon include Paul Van Haeren, Rebekah Unger, Alex Soarez Souza, Ferry Aldiansyah, and Sylvia Xu.
How can I contact Carla Melo?
You can use AeroLeads to view verified contact signals for Carla Melo at Nouryon, including work email, phone, and LinkedIn data when available.
What schools did Carla Melo attend?
Carla Melo holds Mba, Project Management from Mba Usp/Esalq.
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