Carla Miles Email & Phone Number

Charlotte, North Carolina, Us

Rock Hill, S.C., Us

Wheeling, West Virginia, Us

• Member of acquisition team of United Bank & Capital Trust Co• Managed and mentored the Human Resources Business Partners for the Central KY market to ensure they are closely aligned to the business strategy and constantly delivered high valued services, systems and results through and after the acquisition. Directed talent management, employee relations, and development of the team.• Advised and coached senior management as a business partner on the appropriate resolution of employee relations issues and procedures for hiring, terminations, promotions, employee development, discipline, performance management, employee engagement and investigations. • Drove continuous improvement in our processes and served as the employee liaison to effectively listen to solve people issues at all levels.

Wheeling, West Virginia, Us

• Member of merger team of Farmers Capital Bank Corporation to United Bank • C-suite employee who advised and coached senior leaders on the appropriate resolution of employee relations issues and procedures for hiring, terminations, promotions, employee development, discipline, and performance management.• Coached the People Services team through a merger to United Bank & Capital Trust Corporation.• Partnered with senior leadership to develop strategic direction to ensure all initiatives are aligned with the mission and business goals of the organization.• Lead and managed the performance management, career development, employee relations, training, talent acquisition, policy development, legal compliance, change management, succession planning, compensation, payroll and benefits administration.• Designed new compensation structure and policies to meet the needs of the new organization. Presented and gained approval from Corporate Board.• Evaluated and bench marked compensation program to establish and ensure internal equity and external competitiveness.

Wheeling, West Virginia, Us

• Farmers Capital Bank Corporation Senior HR Leader for merger to United Bank • Senior Leader who partnered with C-suite to drive the success of the organization.• Planed, organized and directed the Human Resources, Benefits and Payroll function of the corporation.• Designed systems and developed policies for organizational effectiveness and employee satisfaction to include compensation and benefits systems, classification structures, performance management, compliance, employee engagement and employee relations.• Developed and implemented strategic plan and budgets for Human Resources that exceed corporate goals.• Provided leadership and direction to Human Resources Directors at 5 affiliated locations, included IT, retail and call center.

• Created the structure and Human Resources processes for the organization.• Lead all aspects of Human Resources to include benefits administration, talent management, compliance, employee relations, and payroll.

• Plant Expansion Project Lead for recruiting, testing, on-boarding and training of 90 new hires just in time for startup to increase headcount of union bid jobs by 50%.• Recruited and hired 70% of workforce, developed informative on-boarding program while insuring a pipeline of talent.• Coached employees through a fast paced, ever changing LEAN environment.• Managed employee engagement survey, feedback and engagement events.

• Lead all aspects of Human Resources function - benefits administration, employee relations, wellness, talent management, performance management, employee engagement and labor relations• Developed Strategic Plan and Human Resources budget to comply with plant business plan.• Developed and monitored compliance documents for ISO 14001, 8001, 9001 and HACCP.• Oversaw OFCCP audits, DOL inquires, and EEOC charges with favorable results.• Managed state certified random Drug Free workplace program.• Lead Negotiator for contract negotiations - developed policies and collective bargaining agreements.• Managed continuous improvement of processes in LEAN environment.

• Managed the attendance program to include leave of absence and FML, tracked salary administration, prepared salary budgets, managed performance review process, tracked Human Resources metrics and administration benefits programs.• Administered policies and collective bargaining agreements for four unions, including grievances and arbitration's. Prepared contract negotiations exhibits and member of negotiations team.• Recruited salaried and hourly employees, developed on-boarding and off boarding process.• Managed the workload of the Human Resources Assistants.