Coordinate process management for over 200 firm RFPs, annually. Facilitate kick-off meetings, help verify qualification, format RFP draft in branded template, manage deadlines, solicit SMEs contributions/approvals, steward the brand (formatting, overarching messaging, etc.) and oversee RFP completion (proofing/copy editing using Associated Press (AP) Stylebook, production, packaging, etc.). Capture RFP metrics, supplying reports to management as requested. Partner with legal/compliance to provide final documentation for annual RFP audits. Present a detailed summary of work in progress and upcoming deadlines at weekly team meetings. Manage RFP libraries/databases.

Manage the creative department of 25+ full-time and freelance employees at an integrated advertising agency. Daily communication with both the account and creative teams to schedule the day-to-day workflow. Responsible for juggling resources and prioritizing workflow daily to meet client deadlines within the creative department. Review portfolios to make on-going recommendations for freelance and full-time assignments. Work with the creative team and management to develop and/or recommend new policies and procedures to improve communication, job efficiency and departmental procedures. Provided a weekly status project report to the CEO. Maintained and updated the agency freelance database and general availability of personnel. Research and submit creative work for award programs. Research and sign-up group creative directors for all relevant college portfolio shows.

Collaborated weekly with the creative director to create new template layouts. Assisted in stylizing and formatting templates for all correspondence materials.

New Business Coordinator:Coordinate and follow-up on all initiatives as assigned by EVP, of New Business Development. Research prospect accounts using an online service. Maintain, manage and drive the company’s new business mailing lists. Monitor creative and interactive departments on new business brochure development as well as microsite development. Responsible for development of new business files containing prospect reference materials for quick and easy access for RFP process. Responsible for style formatting, proofreading and inserting creative materials for all RFPs. Maintain follow-up efforts during and after the RFP phase. Identify needed resources for projects and assign individual responsibilities. Manage scheduled projects with lead PowerPoint specialist and maintain project pull-through with senior management as well as with the creative department. Assist in the hiring process for the creative department for freelancer and full-time employees.Strategy & Research Coordinator: Responsible for coordinating development, implementation, programming and maintenance of online research studies and in-house projects. Review research-related work and tasks given to the research director by client and participants; as well as assist research director with various administrative tasks associated with the day-to-day operations of research studies and projects (i.e., invoicing, research proposals and drafting/proofing questionnaires and final reports). Responsible for delegating tasks to research support staff.

Responsible for preparing/editing and proofing correspondence, communications, presentations and other documents. Conducted research, assemble and analyse data to prepare reports and documents. Filed and retrieved documents and reference materials. Managed and maintained executives schedules, arrange and coordinate meetings. Monitored, responded to and distributed incoming communications internally and externally. Managed all incoming calls. Coordinate project-based work. Supervised and trained subordinate staff. Helped reception when needed with various tasks i.e., answer telephone, screen and direct calls, take and relay messages, greet persons entering organization, direct persons to correct destination, general administrative and clerical support, receive and sort mail and deliveries, organize meetings, tidy and maintain the reception area.

This position entailed coordinating office activities for Attorneys or Administrative Law Examiners, performing a variety of legal secretarial duties such as scheduling hearings, preparing legal documents and correspondence, docketing cases and maintaining court dockets and diaries, and providing information and direction to others. Was also responsible for sorting, opening, loging, and distributing incoming mail to staff; attaching incoming correspondence to case files and related materials needed for action. Composed routine letters, memoranda and prepared reports.