Professional with 25 years in the market, throughout her career she has worked in Technology Project Management, Network Infrastructure, and Technical Operations, leading +4,000 technicians around Brazil, always with an eye on Financial and Operational Efficiency and Customer Experience.Experienced in Network Infrastructure Management, from Strategic Planning, Budget Management, Business Processes, and Contract Management, to Market and Trend Analysis, prospecting for New Technologies, Deploying & Managing these Technologies, and controlling the Performance of these environments, focused on making “businesses productive on a daily basis”, whether with office, technical and/or sales teams.With a constant focus on technology, also works on IT projects, mapping business needs, designing solutions, and interacting with technical teams (factories) in the construction of demands, ensuring that schedules, technologies and performance are delivered within the agreed timeframe (either with the internal client and/or the portfolio, in the case of working with consultancies). Worked in the Telecom, Financial and Services markets, particularly with large multinationals such as Banco Santander, Claro Brasil. Telefônica Vivo, Cielo, among others.Currently Energisa's Network Infrastructure Coordinator, responsible for planning, structuring, reviewing, monitoring and guaranteeing the performance of 100% of the network, driving teams in the Office, Operations, IT and OT towards maximum efficiency, also analyzing/reviewing contracts, planning VS execution, processes, among other fronts.In addition to her experience in Call Center Infrastructure & Technology Management, she has even structured an operation with +600 APs from scratch in ~70 days.An electrical engineer by degree, she also has a post-graduate degree in Business Administration.Results-oriented, supports companies in building high-performance teams and brands.