Operations leader with over 5 years experience in the Financial Services industry and most recently almost 2 years within the IT sector.Excellent organisational skills with the ability to see the bigger picture and think at a strategic level, without losing sight of the finer details. Skilled at managing, motivating and leading teams. Currently the Operations Manager for a software solutions firm, responsible for business management, strategy, process building, HR functions, onboarding & recruitment.Previously Director of Operations for an intermediary within the property finance sector. Responsible for business development - including creating, tracking and improving business strategies, processes and policies.