Sr. Business Process Consultant
• Brought in to “stop the bleeding”, manage process improvement and kick-start stalled internal/external projects• Initiate, execute and manage projects by creating work breakdown structures (WBS), critical path evaluations, resource plans, risks definitions and productivity analysis. • Manage technical staff including internal and external developers, architects and software analysts. Manage business staff comprising of subject matter experts, consultants, vendors, finance, legal and compliance. Define individual roles and responsibilities; conduct performance reviews and providing mentoring. • Managed business readiness project by defining critical path tasks, delegating assignments and monitoring progress. • Prepares and reviews the following items with the senior project team: • Project financials, resources, scope, assumptions, dependencies, issues/risks, potential change controls and major milestones. • Directed implementations of projects throughout Project Development Lifecycle (PDLC) conforming to established project governance processes which serve as the basis for Enterprise-Wide processes• Managed $500,000+ budgets, schedule and customer relationship through implementation. Led cross-functional project teams-coordinating development, testing and customer relation activities• Performed process improvements including Business Process Mapping, ROI, and project feasibility studies.• Managed Quality Assurance testing team; reviewed plans and procedures, issues resolution, and prioritization.
