Carla Varela M. Sc., B. Eng. Email & Phone Number

Mexico City Area, Mexico

I provide massage therapy to a diverse clientele using 8 different techniques. After listening to customer needs and requests, I decide which massage technique to apply accordingly. I have given massage to over 150 people and have created a repeat clientele base, given the effectiveness and excellence of the service provided

Mexico City Area, Mexico And Toronto, Canada

I do free lance translating jobs from English to Spanish and vice versa, as well as reviewing and editing already translated documents. My experience includes:-Training and user Manuals-Books-Power Point Presentations-Corporate Training Presentations and Material-Corporate Video Scripts-Corporate Video Subtitling-Confidential DocumentsI work for Corporate Translators and on my own. Some of my clients include Grupo Modelo, JWT, and Prentice Hall Hispanoamericana.

Toronto Midtown Office

I met with prospects and clients and interview them to fully understand their current financial situation, and their objectives and dreams. Then I developed a plan with different strategies individually suited to each client's needs to help them achieve their short, medium and long term objectives, and to make sure they were protected for the unexpected

Toronto, Canada Area

I made outbound calls and received inbound calls to help Bank of America customers to bring their credit cards and line of credit accounts up to date, achieving a high level of productivity. I also conducted financial assessments with customers to analyze their ability to pay and offered them the different options available to bring their accounts current or to settle their accounts if needed.I provided excellent customer service maintaining a score of 100% on critical quality reports.I attended inbound calls and made outbound calls, both in English and in Spanish, to receive payments of 1st party customers for the Just Energy campaign, and made arrangements with them to provide extensions on their payments

Mexico City Area, Mexico

I developed tutorials, communicating and demonstrating the steps to install and use software and to use electronic devices, at a level in which the general public could understand.I researched new ways to solve technical problems, and established and explained methodology to solve these issues.

I gave technical support to Netscape, Mozilla Firefox, and Mozilla Thunderbird clients.

I taught Differential and Integral Calculus, and Differential Equations to Engineering Students, and developed teaching programs, exams and class executions.

Mexico City Area, Mexico

I edited the on-line movie magazine for Cinepolis’ web site, and wrote over 70 articles for said magazine.

Mexico City Area, Mexico

I taught Superior Algebra to Engineering Students.

Whmis For Tourism And Hospitality Certificate, Tourism And Hospitality, A

Master Of Science, Electrical Engineering, A

Bachelor Of Science, Electronic And Communication Engineering, A

Tourism Essentials Certificate, Service Excellence Certificate, Smart Serve Certificate, Tourism And Hospitality, A

Hospitality With Co-Op Certificate, Hospitality And Business English, A

Food Handlers Certificate - Basic.Fst, Tourism And Hospitality, A

International Certificate, Therapeutic Massage Training, A