Hi, I'm Carla! Professional with CREATIVITY always! Enough of the sameness out there!✔ More than 15 years of experience with marketing, marketing research and business intelligence.✔ I have already started a themed burger restaurant that combined a welcoming environment for those who wanted to have fun with video games, board games, or just enjoy their snack. Among other activities, I did the company's marketing and managed the team.The knowledge I have accumulated in my professional journey includes:☺ Work with optimism, encourage this around me and help my peers!📌 Marketing Research (Quantitative, Qualitative, NPS, CES, CSAT, Insights, Churn Calculation);📌 Strategic Marketing - Branding, Social Media, Copywriting for communications;📌 Study and outline the customer journey, with analysis and strategic recommendations for improvements;📌 Manage Instagram with strategies focused on relationships and sales;📌 Management Reports and Dashboards - Power Point and Excel - Power BI (under learning);📌 Presentations for team, managers or external clients;📌 Team leadership.Carla Vivian - For professional contacts, don't hesitate to talk to me!Have a great day!