Carl Brown Email & Phone Number

Toledo, Ohio Area

Washington D.C. Metro Area

- Started driving RideShare to help my friend pay for his acting classes and then I fell in love with the rider conversations and interactions- Provided superior experiences to riders as mentioned on multiple comments made to my profiles-Started an innovative YouTube Channel where I interviewed some of the most interesting people in the Washington DC Area.

United States

- Automated and streamlined multiple manual processes via new software programs increasing staff efficiency by over 200%- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality- Built sales forecasts, budgets and schedules to reflected desired productivity targets- Exhibited.

Lanham, MD

-118 Suite Upscale Extended Stay Hotel- On-Site Project Manager representing remote ownership in finalizing design changes and final construction phase of 116 Suite Upscale Extended-Stay Hotel- Purchased all Operating Supplies and Equipment, Hotels Systems and Technology, and supervised installation of all Furniture and Fixtures in suites- Successfully.

Chantilly VA

- 142 Suite Upscale Extended Stay Hotel- Integral part of hotel in becoming one of only five hotels in the entire DC Metro to carry a perfect Tripadvisor rating six years running- Assisted hotel in moving from #38 in Overall Guest Satisfaction to #10 in a little under a year- Implemented focused employee empowerment and improvement plans- Consistently.

Chantilly VA

- Successfully executed extremely innovative sales initiative to keep hotel operating far above fair share- One of the top performing hotels in the market. - Handled government contracts and RFP's- Networked with IHG Key Account Manager and secured substantial increases in Major Key Accounts as well as Local Accounts. - Cultivated deep relationships with.

Chantilly VA

Converted hotel from a Days Inn to a Holiday Inn Express. Managed renovation project as well as implementing all IHG policies and procedures. Trained and hired all appropriate staff to successfully operate as a HIE.

- 179-room Full Service Hotel- Managed day-to-day operations of Front Desk, Restaurant and Bar to ensure superior customer service and efficiency- Participated in management round-table to discuss and implement market-leading strategies- Implemented incentive plan to encourage ADR and Occupancy stability and growth

Decatur, Alabama Area

- 201-Room Full Service Hotel- Managed Front Desk, Restaurant and Lounge employees to ensure total customer satisfaction- Effectively handled any guest complaints

Decatur, Alabama Area

- Product Manager for Chemical Protective Clothing Division for the leading producer of limited- use/disposable protective clothing in the United States - Played integral role in 600% sales growth over a 7-year period, thereby surpassing sales targets for each year- Given total account management responsibility for division’s largest grossing account.