Carl Cooper Email and Phone Number

SailPoint was founded in 2005 to deliver innovative solutions that address some of the world’s most dynamic security issues.As a passionate data security advocate, Carl serves as an Account Executive at SailPoint, helping clients navigate the complexities of identity governance. By leveraging SailPoint's comprehensive Identity Governance platform, Carl empowers organizations to streamline access controls, strengthen security posture, and ensure compliance.Large, Strategic Companies Choose SailPoint because:Unmatched Scalability: SailPoint's platform scales seamlessly to accommodate the complex user base and access needs of large organizations.Enhanced Security: It provides granular control over user access and entitlements, minimizing the risk of data breaches and unauthorized access.Streamlined Compliance: The platform simplifies compliance management with automated workflows and pre-built configurations for various regulations.Improved User Experience: SailPoint offers a user-friendly interface that simplifies access requests and reduces administrative burden.Carl's in-depth understanding of identity governance challenges, coupled with his experience as an Account Executive at SailPoint, allows him to tailor solutions that meet the specific needs of each client. He works closely with clients to understand their unique security landscape and guides them in leveraging SailPoint's platform to achieve optimal results.

Exceeds sales goals multiple years (including 2022) Manage the global Salesforce Service Cloud relationship with multiple Enterprise-sized companies. Responsible for developing strategy with a team-selling approach, providing value to improve the client's bottom line, and envisioning a successful partnership.

Leader of an experienced Enterprise Sales Team focused on assisting our customers to deliver unparalleled Connected Customer Experiences that are faster, smarter, and personalized. We enable Customer Success through all channels on the industry leading Customer Success Platform - Service Cloud.Strategic Enterprise (Top Tier of Enterprise) Sales consisting of multiple verticals including high tech, hospitality, professional services, manufacturing, transportation, and financial services.

Interactions is the global leader in artificial intelligence, voice recognition, and voice biometric technology for Fortune 1000 clients. They are a leading provider of speech and natural language technology that enables businesses and consumers to engage in productive conversations.I guided a five-person account management team, overseeing all facets of add-on and growth sales in the North American region. Accountable for achieving the corporate objective of $10M in growth, I developed and implemented a standardized sales process. My role encompassed conducting revenue risk assessment and implementing effective mitigation strategies. By establishing mechanisms that fostered strategic account planning and effectively managed customer health, I ensured optimal outcomes.

American-based SaaS company and a leading provider of digital engagement solutions that drives customer conversion through chat, content, and marketing analytics.Head of Account Management & SalesLed multiple, hybrid (hunter/farmer) sales teams (24 people) that sold to prospective clients in addition to 1,500 existing customers (mid-sized to Fortune 100). Primary industries were banking, fashion, and retail. Responsible for all add-on/growth sales and generated best-in-class, hi-90% client retention while serving as the single point-of-contact for all high-profile clients. Achievement Highlights:-Earned the "Outstanding People Leaders Award" in 2016. Nominated out of 150+ leaders organization-wide. -Drove revenue retention rates from below 90% to best-in-class 95.8% in 2016. Additionally, averaged 20% growth over a $4M quarterly run-rate.-Spearheaded the global implementation of GainSight and the compilation of data from seven separate LivePerson databases. Including specification documentation and purchasing.-Quarterbacked North American customer migration from legacy LivePerson platform to new "LiveEngage" platform.

Avaya is a multinational IT company headquartered in America providing unified communications infrastructure that unites web, mobile, social and cloud applications.Sales Director, IBM Team, General Electric Team and American Express Team.Directed an 18-member team of regional sales managers, system engineers and consultants tasked creating and driving cohesive strategies that exceed customer expectations, propel sales growth and cultivate C-Level relationships. Achievement Highlights:-Had ownership and accountability for $19M in annual revenue in global sales for American Express-Identified and coordinated development of global channel partners-Gained onsite management experience in India and China. Developed expertise in handling the development of sales in emerging markets.

Gartner is a publicly traded American research and technology firm headquartered in the United States with an annual revenue of $2.1BDirector for IBM Software Group RelationshipOversaw daily sales operations and communications between Gartner and their largest, most significant client. Collaborated with IBM senior leadership to develop long- and short-term strategy and road maps.Achievement Highlights:-Earned Gartner's Winner's Circle award for excellence and top achievement. -Identified and developed potential revenue pipelines based on Gartner research and analytics from IBM Software Group and Global Finance Teams.-Investigated both current and potential marketplaces for IBM penetration-Designed joint marketing initiatives focused on advancing IBM business intelligence.-Collaborated with IBM Analyst Relations team to maximize Gartner research initiatives.

•Manage a team of volunteers in an emergency situation to provide disaster assessment, sheltering, support services and/or logistics.•Certified to manage a Red Cross Emergency Shelter•Certified Disaster Action Team trainer•Red Cross liaison to the Connecticut Emergency Operations Center during local or statewide emergency situations

Siemon Company is a world leader in the developing and quality manufacturing of telecommunication cabling systems headquartered in Watertown, CT. Manager, Strategic AccountsDrove growth and development in global relationships through identifying and executing opportunities within Global-500 client organizations.Achievement Highlights:-Delivered 100% growth against 15% goal through applying high-caliber sales team leadership. -Offered sales and product training to internal teams, key distributors, and end-users.-Optimized project-based inventory management applications throughout both global and regional distributor networks.

•Market custom, global network management services to Fortune 100 clients.•Emphasize client relations and account development•Train and direct AT&T client account teams to properly identify new Managed Service opportunities•Managed a team consisting one sales executive and up to fifteen additional technical and financial architects•Developed an opportunity funnel with an average value ranging from $150M to $250M.•Oversaw the technical design and financial model preparation for multi-million dollar management and outsourcing projectsAchievement Highlights:-Multiple recipient of AT&T's Gold Club- top performer

•Market MCI WorldCom voice and data services to designated Fortune 1000 clients.•Develop in-depth client relations at all levels of the decision making process•Identified opportunities within all divisions of a low-share client•Developed and presented proposals at all client levels (manager through CXO)Achievement Highlights:-Member of top-performing sales team in North America, multiple quarters.