Carlee Gaca Email & Phone Number

Pennsylvania, United States

Canfield, Ohio, United States

• Manage 15 employees and create weekly schedule to ensure coverage during hours of operations
• Interview 2 qualified applicants while explaining job expectations
• Train 5 new employees according to position and assess readiness to exit training period
• Assist hundreds of customers with inquires and complaints both over phone and in person

Canfield, Ohio, United States

• Manage 3 employees until end of shift and ensure that they complete opening or closing tasks
• Train new employees on how to greet customers, answer the phone, ring in orders, and accurately complete daily tasks
• Communicate with customers on phone and in person to take orders, answer questions, and book parties
• Cash out guests and drop money in safe at end of shift while accurately balancing cash register

Youngstown, Ohio, United States

• Oversaw 2 employees and entire establishment by ensuring that daily objectives are met
• Used Microsoft Excel to formulate invoices for customers
• Filed company paperwork, such as invoices and delivery sheets, in organized manner by month