Carleigh Baum Email & Phone Number

Kenmore, Ohio

• Create informative and creative displays/promotional material to advertise resources available• Curate social media posts advertising library programs• Create and present educational programming• Teach patrons of all ages computer skills and internet literacy skills• Troubleshoot technology issues with all library equipment• Assist and make recommendations to librarians in weeding Adult, Teen, and Children’s materials• Assist in creation, planning, and presenting classes and programs of interest to the community• Provides reference, reader advisory, outreach, and program services patrons

Cuyahoga County, Ohio, United States

• Provides customer service to diverse patrons regarding library services, policies and procedures• Clearly explain fax, copy and printing services to patrons with limited technical experience• Take and process library card applications • Check in/out library items for patron holds and new materials• Maintain organized workspace with all necessary items for a team

Greater Cleveland

• Obtain necessary documents for mortgage loan processing• Communicate effectively on a team on every loan• Assist borrowers in obtaining, organizing and understanding documents • Work effectively within government guidelines and underwriting policies

Dayton, Ohio, United States

• Trained and Supervised over 20 Student Employees to deliver accurate information to patrons• Manage seven-story building on weekends without additional supervision• Answer student research questions• Assist patrons with library circulation information and policy in person and over the phone• Operate library’s circulation system for loans and research materials• Handle miscellaneous service tasks throughout the library

Macedonia, Ohio, United States

Train new employees in responsibilities and policies• Handle disputes between guests and company policy• Operate cash register for concession and ticket sales• Communicate accurate membership details to guests• Assist guests in operating the company’s mobile app and website• Analyze areas of improvement in sales and employee efficiency

Macedonia, Ohio, United States

Master Of Library & Information Science - Mlis

Bachelor Of Arts - Ba, History And Economics