Carlene Gibson Email & Phone Number

U. S., New England To Hawaii And Parts Of Canada

-Manage transaction cycle time (TCT) from Ready to Process to, Funding Approval, ensuring timeliness of process and quality of funding approval.-Gather, review documentation, and ensures all information is correct for funding package, including but not limited to proper prescriptions, Letters of Medical Necessity -(LMN), RTS evaluation information, price lists, forms (AOB, ABN, rent or purchase letter), client benefits and coverage. -Communicate regularly with Physicians, Therapists, RTSs, and Clients to secure documentation as required by payer and notifying them of financial responsibility. -Follows up with payer sources to obtain timely authorization, by properly working the Funding Work Queue as well as investigating and updates any payer requirements and claim denial/appeals. -Requests and obtains proper approval for work order credit exceptions. -Conducts pre-purchase quality assurance and pre-delivery verification. -Work the Missing Information Request (MIR) to address corrections rectify errors.

Columbus, Ohio, United States

-Confirm Settlement Agent bank accounts are setup and approved with several Warehouse Banks-Request funds from the Warehouse Banks to be sent to the Settlement Agent-Request additional funds from the Warehouse Banks when needed-Provide return wire instructions to the Closer and/or Settlement Agent-Provide funding information to the Closers and to the Settlement Agent-Maintain contact with the Warehouse Banks to ensure proper funding-Research and clear UCD errors when requested by post-closing-Maintain contact with accounting department to address any discrepancies or balancing issues-Maintain pipeline on daily average of 30 – 40 files to prep and fund.

Tampa, Florida, United States

-Input and verify information for accuracy on Conventional Purchase and Refinance loans -Prepared all mortgage closing documents-Completed tasks to meet all closing conditions associated with the loan approval & according to Conventional, Fannie Mae, PMI, and Credit Union guidelines -Assisted Loan Processors with the ordering of title, appraisal, flood, payoffs and VOE as needed -Maintained a close relationship with borrowers and Title Companies to request specified documents needed to complete the closing and date of settlement-Reconcile and approve Hud-1 Settlement Statements -Prepare and request wire transfers for loan funding -Selected by Management to train and mentor new candidate-Assisted on several new mortgage platforms by testing functionalities, system issues, and training team members -Attended job-specific training classes as requested by manager. This includes completing annual BSA/AML Compliance Training and understanding employee’s role in maintaining an effective BSA/AML compliance program, and completing FACT Act Red Flag, ECOA, HMDA, RESPA, MDIA, and TRID training requirements-HMDA Specialist – responsible for collecting, reviewing, and preparing data for HMDA reporting, to ensure compliance with applicable laws and regulations -Mortgage Auditing – review post-closing documents are accurate in all areas from doc prep to funding, updating Excel spreadsheet with pertinent information and also ensure the credit union fulfilled all regulatory requirements.