Carlene Goff Email & Phone Number

Daventry, GB

Connecting with medium to large UK businesses to dissect current processes across utility management, to find new ways of improving;Energy procurementOnsite consumption managementNet Zero goals and accreditationsGovernment complianceBrand awareness and championing in relation to utilities

Designing and manufacturing outdoor breathable garments, covering all elements of the business from design concept, to production, marketing, sales and everything else inbetween.

• Direct major new business lead, reviewing strategic product requirements for UK major users. Generating revenue inline with company strategies, and presenting to board level, blue chip companies.
• Assisting with marketing to enhance and simplify external collateral.
• Build relations with key internal stakeholders, to cross reference other services or bespoke product requirements.
• Attending trade stand events as the key direct new business point of contact, and first point of contact into the organisation.
• Additionally overseeing TPI relations, retention and new business growth.

Medium - Large new business sales along with managing large retaining corporate accounts, cross and up selling through a net zero journey approach.Collaborating with partners to provide a one stop solution service. Driven by education sessions; understanding market conditions, trading options, risk appetite and on site energy management

Medium - Large new business sales. Providing a solution based service to analysis current energy processes, and look to move more into flexible purchasing mechanisms.

Redditch

• Energy Cost Advisors are an environmental and sustainability focused energy consultant. My role was to focus on the larger key customers accounts, ensuring excellent customer service from each team and section of the.
• Main point of contact for multiple levels from Purchasing Director – Facilities Managers
• Review current contract needs and requirements, recommending a service to assist whether it is with ECA or a partner
• Visiting clients on a quarterly basis with monthly catch ups if required
• Query resolution
• Managing third party contracts and relationships

Opus Energy is a leading independent supplier of electricity to the business sector. My role within Opus focused on building key relationships with a group of corporate customers, by delivering an experienced and dedicated end to end service from registration through to renewal. I had responsibility for corporate accounts such as First Group Plc, The.

Assisting the Corporate Account Managers in ensuring that all necessary tasks are performed accurately and in accordance with the agreed KPI's and processes/procedures. Working with the rest of the operational teams in resolving any queries or issues raised on behalf of Corporate Account Customers. To deal with customer calls/correspondence, escalating.

Providing support to many different teams within the organisation and providing assistance for specific projects as directed.

Gcse'S

Science (double award) CC Business Studies (double award) CC English D French C Mathematics B Drama B

A National Diploma, Horse Management

Key Skills Level 2 in ICT, Communication and Application of Number. Wider key skills in improving own learning and performance, problem.

Education record

Media Studies Diploma