Carley Murray

Carley Murray Email and Phone Number

Operations Leader | People Leader | Team development | Compliance | Organisational Change | Process Improvement | Risk @ Australian Retirement Trust
Carley Murray's Location
Greater Brisbane Area, Australia
Carley Murray's Contact Details

Carley Murray personal email

n/a
About Carley Murray

I'm a strong people leader who gains great satisfaction is supporting my teams achieve their goals and progress in their careers. With over 30 years’ experience in the financial services industry, I have demonstrated strengths in operational management, people leadership, risk and compliance.The quote from Maya Angelou 'People will forget what you said, people will forget what you did, but people will never forget how you made them feel' is the cornerstone of my ethos, both professionally and personally.My most recent experience is with:• People Development• Business Restructures• Operational excellence• Superannuation legislation• Compliance obligations• Risk awareness

Carley Murray's Current Company Details
Australian Retirement Trust

Australian Retirement Trust

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Operations Leader | People Leader | Team development | Compliance | Organisational Change | Process Improvement | Risk
Carley Murray Work Experience Details
  • Australian Retirement Trust
    Operations Leader
    Australian Retirement Trust Jan 2022 - Present
    Leading an operations team within Australian Retirement Trust, one of Australia's largest superannuation funds.
  • Bt Financial Group
    Operations Leader, Bt Panorama, Bt Financial Group
    Bt Financial Group Jun 2019 - Jan 2022
    Adelaide, South Australia, Australia
    Leading an operational team on BT’s flagship investment platform, BT Panorama. • Actively involved in the platform migration of 200,00+ customers from BT Wrap to BT Panorama• Grew team from 10 to 45 team members• Separated into 3 different teams, each with their own identity in preparation for the increase of customers post platform migration• Developed multiple team members for their next career moves, including 2 Process Managers, 2 Assistant Product Managers and 3 Risk Analysts• Successful completion of both internal and external audits• Strict adherence to compliance obligations • Strong risk awareness
  • Bt Financial Group
    Senior Leader, Bt Financial Advice
    Bt Financial Group Aug 2016 - Jun 2019
    Adelaide, South Australia, Australia
    Leading a national support team specialising in implementation of advice provided by our BT Advisers.• Supported team through BT Advice exit from Westpac, including redeployment and retrenchment• BT Blue attendee, premier recognition program for high performers within BT Group (2018)• Led team through multiple restructures while maintaining high levels of engagement • BT Blue nominee (2017)• Developed quality assurance programme to ensure accuracy and consistency in processes across multiple sites• Grew and develop team from 8 to 60 team members, based in multiple states• Created core processes for implementing advice across multiple brands within BT Financial Advice• Developed team members for their next career move
  • Bt Financial Group
    Senior Support Team Member, Bt Financial Advice
    Bt Financial Group Jun 2015 - Aug 2016
    Adelaide, Australia
    National specialist team established to deliver a high quality of support for the pivotal process of implementing financial advice as recommended by BT Financial Advisers. Developing and embedding processes to establish controls sufficient to ensure the sustainability of the business.2016 BT Blue nominee, premier recognition programme for High Performers within BT Group 2016 National rollout of process changes delivering benefits across entire BT Financial Group
  • Bt Financial Group
    Financial Planner Assistant, Bt Financial Advice
    Bt Financial Group Dec 2013 - Jun 2015
    Brisbane, Australia
    While substantially same role as former Planner Assistant role, now formalised with BT Financial Group, not Westpac. This was a support model involving a pool of assistants working with specific teams of financial advisors. - National Planner Assistant of the Year 2014- Inaugural Planner Assistant of the Quarter 2014- Successfully completed two Team Assistant secondments- Successfully completed two Team Leader holiday cover reliefs- Prepared and presented to two Regional Managers team meetings, both very well received- Successful rollout of new procedure to three planner teams while covering Team Leader relief- Top Performers lunch Q1 2014 with BT State Manager, Wendy Tancred
  • Westpac
    Financial Planner Assistant
    Westpac Dec 2007 - Dec 2013
    North Lakes, Brisbane
    I worked in multiple models during my time as a Financial Planner Assistant in the Westpac Group, from a one on one working relationship with a Financial Planner to working as part of a pool, supporting multiple planners on the east coast of Queensland. During this time, I delivered quality support in the end to end process of providing financial advice.
  • Westpac
    Customer Service Officer
    Westpac Feb 1998 - Dec 2007
    Brisbane, Queensland, Australia
  • Conrad Treasury Casino
    Casino Cage Cashier
    Conrad Treasury Casino Feb 1995 - Feb 1998
    Brisbane, Queensland, Australia
  • Westpac
    Branch Member
    Westpac Dec 1989 - Feb 1995
    Brisbane, Queensland, Australia

Carley Murray Skills

Customer Service Financial Services Wealth Management Risk Management Investments Financial Risk Office Administration Business Process Improvement Team Leadership Relationship Building Awesomeness Banking Retail Banking Credit Financial Advisory Relationship Management Retirement Planning Insurance Portfolio Management Wealth Superannuation

Carley Murray Education Details

  • Kaplan
    Kaplan
    Diploma Financial Services (Financial Planning)
  • Commissioner For Declarations - Queensland Government
    Commissioner For Declarations - Queensland Government
    Commissioner For Declarations - Queensland Government
  • Certificate Iii In Financial Services (Fnb30199) - Securities Institute
    Certificate Iii In Financial Services (Fnb30199) - Securities Institute
    Certificate Iii In Financial Services (Fnb30199) - Securities Institute

Frequently Asked Questions about Carley Murray

What company does Carley Murray work for?

Carley Murray works for Australian Retirement Trust

What is Carley Murray's role at the current company?

Carley Murray's current role is Operations Leader | People Leader | Team development | Compliance | Organisational Change | Process Improvement | Risk.

What is Carley Murray's email address?

Carley Murray's email address is ca****@****oup.com

What schools did Carley Murray attend?

Carley Murray attended Kaplan, Commissioner For Declarations - Queensland Government, Certificate Iii In Financial Services (Fnb30199) - Securities Institute.

What skills is Carley Murray known for?

Carley Murray has skills like Customer Service, Financial Services, Wealth Management, Risk Management, Investments, Financial Risk, Office Administration, Business Process Improvement, Team Leadership, Relationship Building, Awesomeness, Banking.

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