Carley Haro, Mba Email & Phone Number

● Manage operations for the West Coast Region and supervise 3 Account Executives● Oversee duties pertaining to all aspects of JD Factors client portfolio and customer service needs including approving credit limits and managing aging● Ensure cash and ACH payments are posted daily and correct misapplied payments● Review and approve the release of wires and ACHs in excess of $1 million daily● Manage client relationships for 20 accounts

● Oversaw the administrative operations of the Orange County practice ● Generated and compiled reports to track revenues, outstanding invoices, and legal documentation ● Supported 7 Account Executives to create a seamless transition from prospective client to closed revenue● Assisted in managing client relationships and the preparation of client communications and presentations ● Served on the team that implemented a new ticketing system for North America operations

● Maintained an accurate computer-based scheduling system and records● Assigned new and existing patients to therapists in the scheduling system in a timely manner● Updated schedules daily and assured updates were input● Reassigned therapists as needed based on contracted hours, as well as patient and staff needs

● Supervised day-to-day operations of the Lock Department and its staff ● Created and analyzed detailed reports to make financial trade recommendations more than $1 billion yearly ● Managed projects such as implementation of new products and department ticketing system ● Recruited, trained, and led 4 lock desk and loan sales assistants ● Oversaw maintenance of department database through SQL server and excel● Drafted and sent out internal company announcements and policies

● Analyzed costs and benefits of selling over 350 loans per month to achieve the best financial outcome ● Provided support and resolved issues for internal customers and other departments daily ● Created new process utilizing web forms, Crystal Reports and SQL server to increase efficiency of the task by five hours per week and prevent costly errors● Initiated and completed 5 smaller projects designing analytical reports that improved tracking efficiency of loan pipeline and task completion times

● Led the marketing efforts of the Branch utilizing both social media and direct marketing● Supported operations of the processing department and prepared and sent client application documents● Daily follow up with clients, realtors, and internal customers via phone and in person● Provided administrative support to entire office staff

Fullerton, Ca

Evaluated student oral presentations for the Business Writing Department based on student professional attire, posture, vocalization and content for the Fall 2017 semester.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Arts (B.A.), Business Administration

Activities and Societies: Delta Sigma Pi - Co-ed Professional Business Fraternity

Diploma