Carl Fabri Email & Phone Number

Montreal, QC, CA

• Strategic SEO consulting that delivers organic traffic growth and revenue.
• SEO strategy & roadmap of implementation
• Site quality assessments
• Keyword research, entity, and topic research
• On-Page and Technical SEO Optimization
• Content Development- Create Engaging, SEO-Friendly Content

The Digital Restaurant

• Led a marketing initiative that boosted a client's Google Business review rating from 3.6 to 4.1 by implementing a customer feedback strategy, encouraging positive reviews through follow-up emails and social media.
• Developed and executed digital marketing campaigns across multiple platforms to enhance brand visibility and boost online engagement.
• Cultivated and managed key client relationships, leading to a 15% increase in client retention in the previous year.
• Conducted regular account reviews and analysis, identifying growth opportunities that led to a 10% increase in upsell and cross-sell revenue.

The Digital Restaurant

• Achieved a 30% increase in organic traffic and a 25% surge in online orders over six months, through targeted keyword research and on-page optimization.
• Optimized Google Business Profile by applying local SEO best practices, resulting in a significant increase in Google Map Pack ranking position and improved local search visibility.
• Generated comprehensive digital audit reports to provide clients with actionable insights and recommendations.
• Leveraged Google Analytics and various SEO tools to evaluate website performance and identify optimization opportunities for successful SEO campaigns.

Ebay

• Maintain 100% positive feedback by offering friendly and efficient customer service, handling challenging situations with ease.
• Increased profit margins by 20% through maximizing new product introductions.
• Evaluated consumer preferences and behaviours, combined with market trends and historical data, to adjust and enhance campaigns.
• Increased e-commerce sales by 3x over twelve months period by performing product research and optimizing product listing descriptions.

• Managed car dealership portfolio across Canada, providing strategic recommendations to enhance website user experience through customer feedback and analytics data, resulting in a consistent 15% increase in organic.
• Implemented a comprehensive content marketing strategy by researching the market and identifying client pain points, creating targeted "How to" guides that maximized visibility in organic search results, resulting in a.
• Analyzed website traffic and key performance indicators (KPIs) to identify areas for improvement, developing and implementing targeted SEO recommendations that enhanced site performance and search engine rankings
• Monitored and resolved technical issues, such as broken links, 404 errors, and usability problems, to ensure a seamless user experience.

• Developed and managed SEO campaigns for over 30 businesses across various industries, utilizing advanced tools such as Google Search Console and SEMrush to drive data-driven decision-making.
• Executed SEO best practices to enhance organic search rankings and drive website traffic, resulting in an 11.9% increase in new users and a notable 14.5% growth in returning users in five months.
• Conducted comprehensive competitor analysis and implemented a targeted keyword research strategy, resulting in significant improvements in position rankings for nine targeted keywords within 90 days.
• Created detailed content briefs by analyzing SERP and market demand, leading to optimized content that improved search engine rankings and aligned with user intent and market needs
• Collaborated with cross-functional teams to ensure alignment and successful execution of digital marketing initiatives.

Montreal, Canada Area

• Managed and successfully resolved customer inquiries with a 98% success rate over three consecutive quarters.
• Improved support team workflows, leading to a 20% decrease in customer wait times.
• Consistently achieved a 95% customer satisfaction rate for two years, resulting in increased customer referrals and sales.
• Mentored and coached team members in implementing effective customer service techniques to improve overall service delivery.

Montreal, Canada Area

• Actively participated in commission reports, sales and marketing strategies.
• Improved performance by 30% within one quarter by reducing average handling time.
• Increased Net Promoter Score by 90% within three months by resolving a diverse range of technical issues across multiple systems and applications for customers.

Computer Science, Minor

Minor, Economics