Currently delivering Lean and Continuous Improvements in a manufacturing environment during which I’ve undertaken a study mission to Japan. Previously a highly experienced and diverse manager with 30 years operational delivery. Bringing wide-ranging experience to individuals, teams, my employer and clients.I served in the Parachute Regiment and Sussex Police, worked in aviation security at both Gatwick and Heathrow. Experience in the Corporate and Manned Guarding Sector. Delivering In-House and outsourced security solutions to the client. As a Business Manager I have managed a wide ranging mixed portfolio of client locations across various sectors of industry. From Rural Corporate locations to London shopping centres along with individual store locations for national accounts across London within the M25.With a passion for security and pride in the delivery of service with self-motivation and drive for excellence. I deliver and engage at all levels. Developing individuals and teams in challenging and demanding roles. Building relationships and positively influencing and guiding key stakeholders both internally and externally.Skilled in all aspects of operational contract management, from tendering to TUPE, training and engagement, building standards and 360 feedback. Working to provide a service in dynamic and busy environments.Fully versed in the preparation and planning for major incidents, crisis management, emergency planning and the oversight and management of actual incidents with a lead from the front approach.Develop and deliver security awareness and customer excellence for individuals and the collective through assessing the needs of the business, its people, goals and objectives, reviewing and assessing the risk(s).Cross functional engagement with veteran’s networks, the development of communications and engagement with local Police and security based forums to strengthen local resilience, to build and maintain working relationships with mutual understanding. I thrive on the challenge of day to day service delivery, its importance in an ever changing arena.