Carl Silver, Mba Email & Phone Number

Clifton, New Jersey, United States

Performing client AR follow-up and resolution, enabling client to recapture past-due insurance or patient receivables and put procedures into place to prevent receivables from going stale.

New Jersey, United States

Performed business analysis for a private regional bakery. • Analyzed product offering and production schedule and made recommendations to vary product selection throughout the year, to totally eliminate goods with the worst ROE, and to minimize time-to-market.• Analyzed delivery routes and sales data and mapped out a more efficient delivery schedule. • Made suggestions for updates to their customer-facing website in order to project a more professional image.

Passaic, Nj

Assistant to CTO of a start-up software company. Participated in brainstorming sessions involving the proofs and theorems being proposed to underpin the software. Collaborated with the CTO to produce status decks geared towards the start-up’s investor group.

Somerset, Nj

Performed business analysis for a leading IT services company. Did preliminary work in support of a client engagement for a MIPS Reduction project. Interviewed business personnel and subject matter experts (SMEs) and reviewed existing documentation in order to identify system components that were good candidates for reducing the number of MIPS they consumed during execution. Project was designed to be self-funding with savings achieved from initial sprints being used to finance the project.

Whippany, Nj

Performed business analysis for a leader in BioPharma co-pay assistance programs. Interviewed supervisors from the company’s call center, its enrollment transcription arm, and its fulfillment center. Observed and timed the Customer Service Reps on live and simulated calls. Monitored and clocked the transcriptionists. Measured the manual, hybrid and automated component tasks comprising the intake and the outbound fulfillment processes. • Made recommendations for improvements in staffing, processes, and technology.

Franklin Lakes, Nj

Performed business analysis for a Pharmaceutical Benefits Management (PBM) company. Interviewed Business staff, analyzed current system functionality and examined documentation in order to create requirements. Reviewed and revised use cases, requirements, and design documents. Participated in defect reviews and tracked defect resolution. Ensured test cases and test results matched requirements. Maintained traceability matrix. Wrote SQL queries against Teradata tables to manipulate data for testing and to create reports as an aid to spot check progress and efficacy of data migration. Worked closely with project managers, business staff, IT developers, QA testers and other BAs. Collaborated with consultants from other vendors.

Nj

Conducted Independent Verification and Validation (IV&V) prior to the acquisition of a new software package in order to determine whether or not business and functional requirements would be met.

Franklin Lakes, Nj

Ensured that QA testing got done on time, policies and procedures were followed, and made sure lines of communication stayed wide open. Wrote test strategies and reviewed project charters and functional requirements and conducted test case reviews.

Weehawken, Nj

Business analysis. Project management. Mainframe application design, implementation, documentation, and support using SDLC methods. Mainframe programming.

Weehawken, Nj

Involved in process management, application design and development, and documentation. Interfaced with internal business clients and technical support groups as well as with external vendors.

Weehawken, Nj

Financial services application design, implementation, and support. Mainframe programming.

Mba, Information Systems

Bs, Computer Science

Activities and Societies: Student Government, Alpha Sigma LambdaMagna Cum Laude