Carl Knaak Email & Phone Number

Tampa, Florida, United States

• Represent the distribution center as a leader in the industry ensuring sales while maximizing inventory and controlling distribution costs.• Supervise all functions of the distribution center in a professional manner, including scheduling carriers, scheduling shipments, processing labor and freight claims for missing or damaged equipment/supplies.• Train and supervise a work force including Warehouse, Receiving/Shipping, Delivery.• Manage Distribution Center P&L.• Manage recruiting, hiring, training, and leading a diversified work force.• Schedule prompt and efficient delivery of orders to sales centers, customers, and vendors.• Oversee equipment maintenance, safety, and repairs.• Responsible for all safety and training related matters at the distribution center.

Tampa, Florida, United States

Jacksonville, Florida, United States

● Led over 350 people in over 1,100 training hours that resulted in the company receiving a respected 98.45% certification score.● Supervised a team of 6 to reorganize a 13K sq-ft warehouse containing over $5M in assets, improving production processes 200% in less than 6 months.● Evaluated over 100 combat operations with limited communication channels, developing effective strategies leading to the department winning multiple industry awards.

Tampa, Florida, United States

● Developed and managed training strategies and programs for over 100 members of a cargo handling and logistics department; combining classroom, blended, flipped, visual, on-the-job, and workshop training and learning to enhance the effectiveness of the department.● Motivational leader and facilitator to fellow personnel to help facilitate maintain a year-round training schedule● Maintain successful decision-making to confront departmental challenges head-on using collaboration to achieve the highest accomplishments.

Tampa, Florida, United States

● Trained 4 individuals to collect and process over 100 personnel evaluations while collaborating with senior leadership● Processed over 500 personnel evaluations with zero discrepancies or errors in a timely manner.● Awarded a Navy and Marine Corps Achievement Medal for improving staff evaluation for promotion protocol from 15% to 94%, standardizing processes for optimal adoption and saving more than $63 million

Tampa, Florida, United States

• Analyzed meticulously the logistic requirements of 50 to 100 line-haul shipments per day to move equipment, products and goods based on market research to maintain a 15-25% profit margin.• Negotiated with 25-75 carrier companies to maximize profits, ensuring that the carrier was qualified legally as well as had the correct experience level and vehicle type.• Improved the workflow of understanding the status of the 50 to 100 line-haul shipments per day by calling carriers and annotating in an office-wide spreadsheet.• Worked in multiple Transportation and Logistic Management Systems to effectively win bids on line-haul shipments that maximized the company’s productivity by 30%.

Tampa/St. Petersburg, Florida Area

● Managed enterprise-wide initiatives by creating a business insights dashboard from multiple sources that increased transparency of their core metrics leading to over $170K in revenue in 1 week.● Developed strong customer service skills to retain a $1.2M account in only 2 weeks by working with internal stakeholders to apply positive changes.● Increased revenue by over 150% as a corporate client consultant by analyzing their goals with creative action plans through business intelligent software.

Tampa/St. Petersburg, Florida Area

● Created sales systems that improved the clients’ processes, through data, resulting in a 95% increase of revenue.● Designed plans that audited current marketing leading to 92% retention rate of existing clients saving over $50K in acquisition costs.● Utilized critical thinking skills to identifying organizational growth solutions over 30 accounts resulting in 85% adoption rate in the 1st year.

Tampa/St. Petersburg, Florida Area

● Established current strategies that improved staff decision-making accuracy from 70% to 98% in 2 weeks for a multi-national company with more than 200K staff globally.● Created training programs for more than 500; staff achieved 95% revenue goals after 3-week training sessions in groups of 15.● Implemented training efforts for any identified issues with the 500-plus employees resulting in a 78% increase in quality control standards that maximized the effective distribution of services.

5447 E. Beaumont Center Blvd, Tampa, Fl 33634

● Delineated creative touch points that generated customer success management systems that led to $56.7M in sales in the 1st year.● Redesigned buyer survey that increased data collection by 97% in over 62 communities across Florida, improving the sales process.● Established agile development processes with cross-functional teams that reduced asset production timelines from 9 months to 6 weeks.

Tampa/St. Petersburg, Florida Area

● Coordinated and managed multiple projects with many stakeholders in providing on-time and on-budget projects.● Provided exceptional customer service and exceeded their expectations through time management and facilitating all concerns.● Performed operation risk management analysis for the jobs to ensure all personnel were in adherence to company policies.

Master Of Business Administration (Mba)

Bachelor’S Degree