Carl Jackson Email & Phone Number

Successfully provide sufficient back-up leadership to Sr. Manager by assisting with the monitoring of several business units daily activities inclusive of: teamwork, productivity, quality, risk, financial key performance indicators, process improvement, and change management initiatives. - Lead day-to-day operations for item processing teams, data entry, Lockbox Data Transmissions, Document Processing machines, and image Accounts Receivables systems overseeing shift production of 25 employees.- Coaching team members through monthly improvement challenges while delivering superior capabilities in product selection, recruitment, training, and development of top performing talents.

Managed overall business operations which included: handling human resource issues, managing risk and technology, developing and implementing production quality standards and procedures, maximizing productivity by formulating goals and action plans, and managing the site’s Profit & Loss.