Carl Mcdonald Email & Phone Number

Salt Lake City, Ut, Us

OVERVIEW:Selected as part of the Accelerate team, tasked with the creation of custom enhancements to the core MX products. Collaborated with internal product and engineering teams and external partners to maximize product value. HIGHLIGHTS:☑ Discovered and validated customer needs, developing valuable solutions, continually iterating Mobile, API, and middleware solutions. ☑ Built solid engagement with external clients and internal teams to devise the best and most efficient route to success for the company, our clients, and their customers. ☑ Refined and curated the product roadmap, bringing innovative, customer centric banking products to market that align with company mission.

Collaborated with the leadership team to identify and implement technology-based solutions that support strategic and operational business objectives. Provided recommendations for technology enhancements, to further improve product development, operations, and security. Communicated complex concepts clearly to both technical and non-technical stakeholders.

OVERVIEW:Promoted by the company founders to take over responsibility for product, operations, and IT functions, as well as lead turnaround efforts. Established and monitored P&L, oversaw core SaaS products, and planned/managed multimillion-dollar annual budgets. Managed, trained, and led a cross-functional team in meeting and exceeding goals. Developed and maintained compliance programs, including direct interactions with regulators.HIGHLIGHTS:☑ Enabled double-digit gains in revenue growth by leading a complete rebranding of the company, a full overhaul of the core loan system, expansion of product offerings, and an increase in employee performance incentives.☑ Led a major revision of the Cypher loan origination and compliance system, including prioritization of the user experience product backlog items, with the new system receiving numerous compliments from users at the annual training session.☑ Drove activation of the Business Continuity plan. Protected the health and safety of Wymac’s team members while optimizing operational capacity. Engaged in extensive coordination efforts with external partners, vendors, and internal leaders to align processes with product / service availability.☑ Negotiated 130+ vendor contracts, ensuring full protection of the company’s interests while optimizing product availability. Maintained a firm-but-flexible approach to achieve the best win-win outcomes.☑ Built positive relationships with remote independent contractors. Expedited problem resolution by raising the level of comfort for them to approach with issues.☑ Mentored and motivated employees to improve performance. Conducted regular performance evaluations and assisted team members in identifying and capitalizing on untapped opportunities.☑ Negotiated the profitable sale of the company. Engaged in intensive negotiations with multiple parties to create an agreement acceptable to all.