Carl Mclennon-Cummings Email and Phone Number

I manage a operational service which includes a team of 36, Security, Cleaners and Operatives and Supervisor x2.TEAMWORK· Working with a team of people with different life and work experiences, all coming together to support local communities, providing an accessible testing facility during the pandemic· Adapting to changes in processes; often introduced at very short notice to meet fluctuations in demand and providing additional support to the local area, e.g., LFD distribution, test kit assembly, advice, and support to the local community· Flexibility – multi skilled to ensure resilience was maintained on site· Staff safety and respect – Infection Prevention and Control measures always maintained· Awareness of team’s strengths and weaknesses – supporting team members, willingness to help CUSTOMER SERVICE· Compassion and empathy – helping vulnerable and anxious customers· Making the testing experience as smooth and efficient as possible· Completing the correct process to ensure customers complete the test correctly and receive results in a timely manner· Supporting unwell customers· Dealing with difficult customers· Remaining calm and professional· Proud to represent NHS Testing Services ProgrammeCOMMUNICATION· Sharing ideas on how to improve processes· Giving feedback and sharing ideas at team briefings· Supporting colleagues emotionally and practically· Site security and safetyINVENTORY STOCK CONTROL/STOCK MANAGEMENT· Stock control· Organising stock· Daily inventory managementSUPPORTING SITE MANAGEMENT· KPI reporting· Stock control· Health & Safety· Staff performanceSERCO APPROVED TRAINING · Accurately Recording Data · Management Accounts · Safeguarding· Manual Handling· Data Protection. Purchase Options. A Leadership Guide to Dealing with Concerns · Infection, Protection and Control measures (IPC)· Cleaning protocols, including knowledge of COSHH risk assessments and regulation

Team Leader Manager of a Mobile Testing Unit that was based in the North East Reginal Testing Site. The aim of the role was to support the ever soaring Covid Pandemic. On a day we could conduct up to 500 test daily. I managed daily a team of Security, Operatives , Traffic on sites, test station setup and health and safety. A long with data input and Stock Management.As a deployable unit new locations could be given at short notice.

The Gateway project is designed to help those under privileged and let down by the educational system, delivering one to one teaching in students homes, as a new relief project in the North East.

Supply Cover in Secondary SchoolsBehaviour Management & Attendance

Supply Cover in Secondary School covering all subjects for absent Teachers, both private and mainstem School

• Managing business operations and service delivery in the Company’s key lines of business to meet the strategic goals and objectives of the Company • Developing the strategic direction of the Company and obtaining the approval of the Board, implementing and ensuring its effective operations, and keeping the Board informed in a timely manner of the progress of the Corporation on the achievement of or material deviations from the strategic goals. • Developing the Companies annual business plan and obtaining the approval of the Board, including the financial and budget requirements to achieve that plan and for delivery of results against that plan.