Direct day-to-day operation of a medium-scale information systems network with international partnerships (China/Switzerland/Germany/Taiwan/Canada). Perform comprehensive analyses such as Internet and network security requirements, capacity planning, bandwidth utilization estimates, performance metrics establishment, data storage requirements, disaster recovery planning, and security processes. Oversee multiple outsourcing contracts and an annual budget.• Confronted with a difficult ERP migration, created organization’s first multi-functional team-based project with appointed team leaders; significantly improved communications, buy in, and teamwork; delivered EPR implementation on time and under budget.• Managed $1 million annual budget, distributing funds among salaries, software, hardware, outsource services, vendors and travel expenses. Consistently came in under budget by delivering projects on time and preventing feature creep.• Faced with inefficiencies due to major system upgrade, promoted team building, 5S, cross functional training and employee involvement; increased productivity and contributed to significant process improvement and return on investment from system upgrade.

Develop and instruct information technology courses. Currently teaching certification classes in A+ and Microsoft Server and Active Directory.

Provided network support for 4500-user network running Novell Netware 4.11, with a WindowsNT 4.0 client. I was responsible for maintaining hardware and software including many internal applications specific to travel industry.

Provided network support for 100-user network running Novel Netware 3.12, with a Windows for Workgroup client. I served as Webmaster to company website and developed/maintained corporate intranet.

Wrote programs in FoxPro 2.6 to delete duplicate database records and ran user requested queries. Converted database from Borland dBase IV to FoxPro 2.6.