Carl Johnson Email & Phone Number

We do a full range of Technology support for small businesses in the Denver Metro area. With Computer Troubleshooters you get the best of both worlds: friendly, knowledgeable service from a locally owned & operated service provider, supported by the worlds top technology service franchise network. Thousands of small businesses and home computer users around the world call on their local Computer Troubleshooter to handle their computer, network, internet, and IT consulting needs. We offer our… Show more We do a full range of Technology support for small businesses in the Denver Metro area. With Computer Troubleshooters you get the best of both worlds: friendly, knowledgeable service from a locally owned & operated service provider, supported by the worlds top technology service franchise network. Thousands of small businesses and home computer users around the world call on their local Computer Troubleshooter to handle their computer, network, internet, and IT consulting needs. We offer our clients unparalleled, global expertise with a personal touch. Show less

• Coordination of new office and project site setup. Working directly with service providers to ensure all office needs are setup and operational to meet implementation deadlines.• Delivered solutions on time, within or under budget thus enabling the company to realize results immediately.• Identified and eliminated redundant or unnecessary project work, which resulted in a 10% reduction in vendor costs.• Managed the companies most successful software rollout training and migrating… Show more • Coordination of new office and project site setup. Working directly with service providers to ensure all office needs are setup and operational to meet implementation deadlines.• Delivered solutions on time, within or under budget thus enabling the company to realize results immediately.• Identified and eliminated redundant or unnecessary project work, which resulted in a 10% reduction in vendor costs.• Managed the companies most successful software rollout training and migrating 1200+ users from a Lotus Notes/Domino email system to an Outlook/Exchange email system ahead of schedule.• Managed the activities of the help desk and application development group, collaborating with other IT and corporate executives regarding project IS needs and solutions and implementing actions to ensure systems were cohesive and leveraged across the infrastructure of the company.• Research, review, and recommendation of products and services to best serve the needs of users at project sites located in the U.S.A., U.A.E., and Iraq.• Setup, administration, and maintenance of network environments including Windows, Citrix, and Lotus Notes.• Management of up to 17 support staff (multi-nationalities). Show less

• Managed the IT function, ensuring technical focus and services supported the goals and efforts of the business to support client needs.• Developed systems and services to anticipate technology advances and evolving business needs. • Coordinated the efforts of developers, vendors, and integrators on IT/IS projects.• Development and customer maintenance of broadcast faxing system that allowed a mortgage companies to distribute its updated rates daily to over 1000 clients.

• Managed the day to day activities of the service department, coordinating technicians, overseeing dispatch and warehouse staff, and customer relations.• Sales department liaison for sales support and integration requirements.• Instituted an in-house circuit board repair program which reduced repair costs by 80%.• Inhouse training of technicians on customer service skills and equipment.

Bachelors, Information Technologies

Associates, Electronics

As, Electronics