Goals-oriented leader with proven success managing projects, developing well defined business cases, and executing IT operations in a large complex regulated global business environment. A track record of implementing product strategies, leading IT teams to leverage opportunities, and supervising 3rd party service providers of SaaS, PaaS, and managed support and development services. Highly skilled in budget planning, financial management, IT resources allocations, business case formulation, and Waterfall / Agile methodologies.Experienced in cloud-based technologies, SaaS, PaaS, exploiting API's between legacy systems, customer-facing platforms, and migrating IT services. An assertive and self-confident leader with a customer-focused approach, converting business and operational strategy into IT requirements.- IT Demand Roadmap- Business Awareness- Technical Troubleshooting- Business Case Handling- IT Planning & Initiatives- Digital Transformation- Strategy- Stakeholder & Customer Relationship- System Maintenance- Cross-Team Collaboration