• Review, analyze and evaluate client’s business system according to client needs and propose added solution.• Take ownership of service request through delivery to APAC clients and ensure regular updates are given to clients on faults and other requests.• Produce, check and issue support reports for clients within agreed timescales.• Undertake on-site visits to clients to analyse their use of Imagine products and help assess their workflows.• Provide troubleshooting of back-end systems including databases and (Windows and Unix) servers.• Provides demonstrations with the participation in all aspects of the sales process such as the RFI/RFP process.• IT support for Desktops, Peripherals, Operating System, Network, Email System and IT Security.• Investigate and diagnose data integrity issues and create custom data reports.• Support local and international office for IT Management and troubleshooting.• Perform regression testing, client workflow testing and the testing of fixes and new developments before theyare delivered to clients.• Ensure documentation is prepared to required standards and delivered to clients in a timely manner.• Consider and make recommendations on the implementation and use of systems, taking full account of present and future needs of the client.• Provide sales and account management teams with expert product and pre-sales support that includes creating and delivering detailed product.• Provide performance tuning of In-house applications and Oracle databases.• Perform database copies and data migration tasks.• Perform database and application upgrades and installations.• Provide 24/7 on-call standby support for situations which requires urgent attention.

• Planning, designing, implementation, administration, troubleshooting and supporting information systems that incorporate Windows Server Operating Systems, Advanced Servers in a typically homogeneous LAN / Datacenter environments.• Responsible for IT Server & Network Administration and Computer Room Facility, including daily operations, data backup and IT equipment maintenance.• IT support for Desktops, Peripherals, MS Office, MS Windows Network, Email System, FTP system, IT Security and CRM system (proprietary app)• Handle procurement for all IT equipment, software, hardware and services• Participate in new IT projects and application system implementation and give inputs on hardware, network and other infrastructure-related items• Manage IT equipment & systems upgrade and replacement projects• Maintain IT asset records and conduct regular IT stock-takes• Update IT operational procedures and technical supporting documentation for IT systems as and when required• Ensure system security at optimum level by providing periodical patch update• Provide 24/7 on-call standby support for situations which requires urgent attention.• Produce and maintain clear documentation pertaining to operation procedures, hardware / software inventories• Singly responsible for Setup and maintenance of Windows Servers, VMware, Hyper-V, MSSQL and MySQL Database servers, Apache, Apache tomcat and IIS web servers, FTP/SSH Servers,Firewall, NAT, OpenSSH, OpenSSL, Datacenter & Office network, Emails Servers, SMS and Email Campaigns• Performs Network maintenance & troubleshooting, Software troubleshooting, installation and upgrade, Desktop maintenance & troubleshooting• Provides Testing & recommendation for new equipments• Provides IT related Orientation, biometrics access, file server access, email to staff• Liase with vendors & management (hosting / telco providers)

• Plans, coordinates, implements and supervises the testing and execution of variety of computer-based and web-based information systems.• Manages and supports Enrollment System for Grade School, High School, College and School of Law.• Deploys Front and Back-end configurations, maintenance and backup of servers.• Installation and Administration of SAP Business One for Faculty and Student usage.• Maintain and updates Enrollment System for the institution such as accounting, registrar, testing center, staff and faculty usage.• Maintain and designs the San Beda College Alabang Website (www.sanbeda-alabang.edu.ph).• Administer and configure servers (DNS, Active Directory, Firewall, and Web), routers, switches, computers and other devices for network, software and hardware troubleshooting.• Extends technical support and advisory services to users.• Prepares documentation manuals for all the information systems.• Provides software, application and technical reports.• Performs quality assurance of both existing and new application deployment.• Design and creates images, banners, newsletters, handbooks and portfolios for Website, Advertising and Presentations.• Taught 1st year to 4th College Students with the following course subjects:- Multimedia Arts- New Media Technologies- Desktop Publishing- Fundamentals of Information Technology- Program Logic Formulation- Basic C/C++- Visual Basic Programming- Web Development- Interactive Database Management- Basic Networking Communications- Microsoft Office Production• Moderator of Bedan Information Technology Society (BITS).• Managed and Organized B.I.T.S. Organization in seminars, activities, presentations and promotions.• Instructed Windows, Mac and other application software environment for Employees and Faculty.• Participates in academic foundation of faculty and students.

• Conducts Photography and Videography services.• Directs, designs and executed layouts, digital printing, banners, signage, tarpaulin, brochures, business cards, logos and other advertising media for publications.• Directing and Designing videos for capture and editing used for presentations and events.• Developed and designed Software/Website for clients.• In charge of presenting comprehensive art works for clients.• Created and Published Color Separation Processing.• Performed Hardware and Software computer troubleshooting and repairs.• Assembled computers and communication networks.• Evaluate and calculate the company’s profits, operating expenses and inventory transactions.

• Contractual Basis Term• Developed Financial Reporting System with a team based programmers.• Developed conversion softwares for data migration reports reported to Banko Sentral ng Pilipinas (BSP).• Troubleshoot Operating Systems, Hardware Devices and Network Connections within the I.T. Department.

• Designed website, images and banners for Website development using Graphics and Animation software. (www.easy.net.ph)• Created and executed layout and design for publications.• In charge of presenting comprehensive art works for clients.• Configure Network, Dial-up and Email Servers using Windows 2003 Server, RedHat Linux 9 and Network applications.• Troubleshoot Internet, E-mail and Dial-up connections of the company’s clients in Network, Dial-up and Email Servers.• Conducted Hardware/Software troubleshooting.

• Developed and administered Alsgro Website. Domain, configurations, File and E-Mail Managing of the Website. (www.alsgro.com.ph)• Upgraded and maintained the automated system of the Accounting and Marketing System regarding real estate and inventory transactions.• Maintained their network with MS Windows 2000 Server environment.• Maintained, configured and troubleshoot IBM Server.• Configured computers for network and software troubleshooting.• Used Microsoft Data Engine (MSDE) for Database Mgmt.• Conducted Hardware/Software troubleshooting.• Instructed Windows and other application software environment.• Supported Accounting and Marketing transactions for real estate development.• Executed Final Art works for publishing and print ads.• Visualized copy write-ups and graphic designs.• Designed images and banners for Website and Advertising using Graphic software.• Managed advertising campaigns and reports for Marketing Department.