Carlo Bernardis Email & Phone Number

Rivarotta, Friuli-Venezia Giulia, IT

Italy

Transcription and review of audios for machine learning: data management for AI.

Italy

Registered freelance consultant (Italian partita iva), multilngual, with managerial experience in customer care, project management, inside sales, customer and commercial operations, customer success, aftersales services, order management, backoffice, invoice management, complaints handling and logistics. Sectors of expertise: pharma and medical devices.

Italy

Short-term assignment in the marketing department as Inside Sales/Customer Care Manager. My tasks include engage with local clinics, book appointments for potential patients, drive conversion from leads to placements providing detailed and technical information about the company’s program, support the Sales and Business Development team, deal with.

Prague, Czechia

Nobel Biocare is the world leader in implantology, part of Envista Holdings, one of the biggest players in the dental industry. In this role, I am managing the transition of the EMEA customer care department, supervising the Southern Europe region (Italy, Spain, Portugal), securing the operations while creating a whole new team in Prague, overseeing the.

Prague, Czechia

Responsible for the customer service and order processing for Italy and Iberia (Spain and Portugal), supervising, coaching and developing a team of 6 representatives. Successfully managing the transition to stand-alone company and the setting up and initiation of new markets. Main tasks and areas:- Order management: ensure a smooth processing of the orders.

Prague, Czechia

As Project Manager of the AdCertifier Team, I was responsible for managing research projects, dealing with different clients, partners and suppliers based in several countries, ensuring a smooth implementation of each project:- Set-up: getting the project commissioned, providing correct timings and costs, contacting the relevant stakeholders and suppliers.

District Brno-City, Czech Republic

I have created, organised and delivered trainings to the new employees as well as to the current employees and vendors, from the whole Customer Support Department according to the actual needs and requirements. Thanks to my previous experiences and deep knowledge about the company, the general customer service and soft skills I have enabled each and every.

District Brno-City, Czech Republic

Quality Team, part of the Customer Experience Dept., as Quality Specialist. My tasks were to do evaluations in order to ensure that all the interactions with the customers meet the high quality standards required by Kiwi.com, as well as monitor them to measure the performance and implement the company's strategic objectives. This meant listen to calls and.

District Brno-City, Czech Republic

Multilingual Travel Consultant, efficiently dealing with customers speaking Italian, English, Spanish and Serbo-Croatian on everyday basis. I was able to deal successfully with requests via phone, chats and emails, coming from the passengers all over the world, providing constantly a great customer experience. I always achieved my KPIs (positive reviews.

Bosnia And Herzegovina

In this period I have been involved in different areas and programs in the field of the international cooperation and development. I made a huge impact with my project writing skills, and together with my colleagues, we achieved to be funded by big organisations such as AT&T and mostly by the different delegations of the European Union in the Balkan area.I.

Udine Area, Italy

Tekhne is an active and innovative company which works mainly abroad in the sector of Design and Furniture. I worked as communications manager, dealing with all the activities related to the promotion of the brand and the products such as: media relations, press clipping and media coverage, planning events and international fairs, online communication.

London, England, United Kingdom

A.D.I. is a well known and established international charity which deals with environmental issues and animal welfare. I worked in the PR department: daily media contacts and celebrity lists, media relations, press clipping, online research, ghostwriting, organisation and evaluation of campaigns and public events. I also worked in the Supporters Relations.

Gorizia, Friuli-Venezia Giulia, Italy

Social Research about Brand Awareness and Reputation.I was part of a team who led a research about the impact of the economic and social activities of a local company. We wrote and handled out questionnaires with face-to-face methodology, made the data analysis, drafted a final report and presented the results of the research. We handled and analysed 1000.

Gorizia, Friuli-Venezia Giulia, Italy

Marketing and Research

Trieste Area, Italy

Press relations with local, national and international media, drawing up of press lists, press kits collection, press releases writing and handling, news advisories, holding of news conferences and press parties, journalists crediting, web-site updating, monitoring of media coverage.Collaboration with Radio Rai for a radio broadcast called “Strade di Casa”.

Gorizia, Friuli-Venezia Giulia, Italy

I was employed as a watchman during the closing time of the production plant of La Giulia, owned by the Perfetti Van Melle group. I worked in shifts, approximately 60 hours per month, during weekends and bank holidays.

Udine Area, Italy

Press relations with local, national and international media, drawing up of press lists, press kits collection, press releases writing and handling, news advisories, holding of news conferences and press parties, monitoring of media coverage, web-site and mailing lists up-dating, organisation of books presentations, meeting planning. Setting up and.

Bachelor'S Degree, Public Relations/Image Management, Ba

Marketing communications, public relations, foreign languages (English and Spanish).

Master’S Degree, Integrated Communication For Businesses And Organizations, Ma

Activities and Societies: Project Manager at Adlab@Go - Research and Practice Advertising LaboratoryCorporate communication, integrated.

Diploma, Liceo Scientifico