Carlo Lozada Email & Phone Number

Sydney, Nsw, Au

Parramatta, New South Wales, Australia

• Ensure clear communication with external stakeholders to ensure successful project outcomes and maintain client relationships.• Consistently meet targets and fulfil SLAs, earning recognition from clients for commitment to projects.• Review and assess development plans, diagrams, and tests to ensure adherence to the WSAA code and Sydney Water technical specifications. • Determined bonding requirements for projects based on potential risks to Sydney Water assets and the Bonding of Works Policy.• Developed business cases exceeding $400,000, using detailed cost estimates to secure funding approval for developer projects.• Verified developments for compliance with Sydney Water requirements to facilitate the issuance of Section 73 certificates.

Sydney, New South Wales, Australia

• Created detailed catchment areas using QGIS for in-depth hydraulic and hydrologic modelling using TUFLOW.• Interpreted data from TUFLOW to create technical figures (flood maps, catchment area maps, water flow and level graphs) and summarised data ahead of final submissions.• Contributed to the final project reports by identifying and rectifying errors in models and ensuring the accuracy of project deliverables.• Collaborated with multidisciplinary teams to develop and implement civil engineering projects.

Rockdale, New South Wales, Australia

• Manage customer queries about products and provide information to complete sales.• Organise and coordinate merchandise both retail and e-commerce.• Provide outstanding customer service and in store experience, coordinating floor stocks and online logistics.• Provide high level and consistent support to achieve daily store targets.

Mascot, New South Wales, Australia

• Supported logistics and inventory team coordinating activities and with operational administration.• Coordinated packaging and delivery activities within the logistics chain end to end.• Ensured the staging/dispatch area kept to OHS standards to ensure a safe working environment.

Sydney, New South Wales, Australia

• Provided outstanding customer service and in store experience during very busy and peak times and during events and programs in-store.• Ensured product knowledge, supporting customers with product information, completion of purchases to achieve sales. • Managed customer queries and escalated potential issues with managers.• Received and processed stock into inventory management system.• Located and prepared customer orders for transport and delivery.

Bachelor Of Engineering - Be (Honours), Civil Engineering

Higher School Certificate