CEO & co-founder of Quaris since 2009. Quaris is a company dedicated to providing the most efficient rewards and loyalty solutions, managing the entire life cycle, from the campaigns generation and rewards systems to the delivery of the benefits to customers. Our latest evolution of products focused on Customer Experience includes data analysis and customer segmentation and individualization tools that allow us to improve and measure the performance of our customers' programs. As a founder and leader, I am passionate about the challenges that the industry and the constantly changing world propose to us. Tireless seeker of new solutions and methods to solve complex problems, I like to put myself in the client's shoes to better understand their "pain" and offer my experience and skills, alongside with those of my team, to respond with reliable, scalable, and dynamic solutions. From my beginnings I worked in the processing of payment transactions, as of today I have more than 20 years of experience in the development of integrated systems for major brands such as VISA and MasterCard, payment gateways, and face-to-face and e-commerce payment solutions.Leading our team, we have developed technologies that integrate different players in the industry: issuers, acquirers, retailers, payment gateways, PSPs and others to achieve solutions that improve the payment experience and loyalty of the end customer (the customer of our customers). The new challenge today is to reach new achievements in the global market through excellence in management and by innovating and developing new solutions. Excellence that is achieved knowing that nothing is perfect, but improving day by day as a team, enhancing our solutions and providing a better service to our customers every day.Knowledge AreasInformation TechnologyProject Management (PMP)LeadershipTeam BuildingCustomer ExperienceBehavioral EconomicsMeans of paymentCloud ImplementationsPCI DSS StandardValue chainsAgile DevelopmentPerformance AssessmentStrategic Planning