Identifies, defines, records and communicates user and functional requirements for necessary software, data storage and retention, or workflow and business process changes.Performs investigational analysis and evaluation to determine project or application feasibility.Prepares and maintains documentation, including procedures, system specifications, technical documentation, computer training materials and user manuals in compliance with legal and regulatory authorities and records management best practices.Prepares feasibility studies; recommends and establishes program objectives, priorities and schedules in conjunction with user and functional requirements.Prioritize independently, multiple requests and system requirements to meet the organizational goals.

LexisNexis Insurity· Deployed to the Rates and Forms Maintenance project for LexisNexis® Policy Decisions Commercial, a customizable web-based Property & Casualty insurance policy lifecycle administration system, the flagship product of LexisNexis Risk & Information Analytics Group—Insurance Software Solutions.· Analyzed requirements of regulatory circulars on rates and forms policy decisions from insurance rating bureaus (e.g., Insurance Services Office, Inc.) for generic state mandates about insurance policy rates and forms changes.· Directly coordinated with several clients of LexisNexis to analyze client-specific requirements.· Troubleshooted the reported problems of the counterparts and their clients. Performed systems impact analysis to determine the impact on existing processes and files.· Configured system base changes, and provided technical specifications for programmers and support specialists for creating, updating, or fixing records and client files.

Questas Corporate Pty. Ltd.• The provision of logistical analysis and operational / administrative support for Group Logistics Services / Group Clients. Provides efficient and effective database management, data migration, logistics analysis, and generating a wide range of reporting services covering all areas of the business.• Undertake and assist in data migration for new companies in ERPLN.• Undertake and assist Group Logistics Services in item number change project.• Analyses stock movement and tracks data.• Constructs stock status and exception reports. • Delivers accurate and timely data entry and report generation.• Ensures the item master, inventory records, purchase, cost and list price data is accurately maintained in a timely manner.• Maintain integrity of master database• Assists branch logistics staff in their tracking and reporting of stock on requests.• Ad-hoc reporting as requested by clients, branches or Corporate Logistics.• Understands and applies the CMS policies, procedures and tools.• Assist the Data librarian in loading stock item on the Inventory Master File.• Undertakes responsibilities and performs tasks and duties as outlined in the GLS Logistics, Purchasing & Inventory Management Manual. • Performs miscellaneous job-related duties as assigned.

Monitor 110• Identify changes in data collection and formatting• Provide database indexing set up• Identify sources of data and spam, types of messages and post frequencies• Responsible for doing research and analysis on various corporations and generating custom reports for the client. • Study data patterns and trends and analyze raw data in different specified formats.• Perform quality assurance on the actual data coming through the system.• Responsible for back-end maintenance of the system for potential issues.• Responsible for the development and maintenance of data conversion programs and various in-house systems. Visual Basic for Applications, PHP and MySQL are used to develop these programs.

OVID QA Analyst (December 2006 – May 2007)• Ensure a quality, bug free product• Verify of updates to databases, journals, books• Certify fixes and enhancements to Silverplatter’s content• Certify documentation related to Silverplatter’s content• Certify reloaded or new databases comply with design specifications• Communicate with Production, Development, Programming and Documentation to resolve problems Database Production Analyst (June 2006 – December 2006)• 6 months work/training at Salt Lake City, Utah ( June 2006 – December 2006)• Process database to be promoted online.• Transforms client data into Ovid platform.• Work directly with employees and customers.• Archive Data and uses UNIX platform. LexisNexis - XML Project Data Analyst (June 2005 – June 2006)• Perform variety of data analysis tasks according to the client’s procedures and handle builds/maintenance work.• Based on the data analyzed, creates instructions or procedures of software engineers to use as guide.