Management of the IT infrastructure, spanning 5 computer centers and their equipment, PCs, mobile and land telephony, Helpdesk services, ATMs, call center and the execution of IT’s operational processes, with an annual budget of USD 130 MM. In charge of 450 people. Reporting to the CIO.· Lead the growth strategy of the Bank's technology, providing innovative and highly reliable services, such as the growth and modernization of the bank digital channels, the design, building and operation of the 4 data centers in Perú and the Disaster Recovery data center in Brazil, or the Cloud IaaS implementation with Microsoft Azure.· Management and execution of IT efficiency initiatives, obtaining US$ 68M savings in 5 years, the additional reduction of 20% in costs through the computing Outsourcing with IBM and the Helpdesk outsourcing with HP.· Development of new ways of working to boost employees’ productivity and effectiveness, through the implementation of remote and mobile work, DevOps/Agile methodology implementation and automation of IT operations.· Management of technology as a service provider, implementing Project Management methodology and ITIL standard (with service catalog, internal agreements and a special cost allocation model for chargeback)(see projects for details on each item)

Management, development and maintenance of more than 400 applications of the bank, with headquarters in Lima and Arequipa. In charge of 500 people. Reporting to the CIO.· Lead the teams in charge of the modernization of the bank's systems, among which are the renovation of the Core banking system, SAP implementation, development of the investment banking system, implementation of the new customer service system (tellers).· Implementation of the Arequipa Software Factory in line with the bank's decentralization strategy, hiring more than 120 professionals from different regions and saving 30% in the cost per hour.· Management of the teams in charge of implementing new banking channels like Agents and Internet banking (Homebanking, Telecredito) increasing the level of banking penetration by 47% (in number of clients).· Decrease of 50% in costs due to programming adjustments as a result of quality improvements in the software process. Level 3 certification was awarded in the CMMi quality model, being one of the 10 best ADM teams in banks worldwide according to the Software Engineering Institute DB.

Management of the development center of Peru, providing Software Development from Peru for IBM Worldwide with internal customers across America, Europe and Asia, making it one of the 5 best within IBM worldwide through standardization and quality improvements, obtaining the organization’s certification in the quality model CMM 2.