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Carlos Anthony Email & Phone Number
Founder and CEO
at
Forge Ahead Services
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Who is Carlos Anthony? Overview
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Quick answer
Carlos Anthony is listed as Founder and CEO at Forge Ahead Services, based in Columbus, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Carlos Anthony.
Carlos Anthony previously worked as Founder/CEO at Forge Ahead Contact Services and Operations Supervisor ll at Pitney Bowes. Carlos Anthony holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, A (3.8) from Southern New Hampshire University.
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Forge Ahead Services
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Profile bio
About Carlos Anthony
Dedicated to driving operational excellence and leading high-performing teams to achieve exceptional results. My career has been marked by a strong commitment to people-focused leadership, which has allowed me to build cohesive teams that consistently exceed expectations.I excel in managing diverse projects and thrive in high-pressure environments where meeting and surpassing targets is crucial. My approach involves resolving complex issues with innovative solutions, ensuring that operational challenges are met with effective and creative strategies. My proficiency in team building, training, and mentoring has been instrumental in raising service standards and driving continuous performance enhancement.One of my core strengths is my ability to foster a culture of continuous growth and operational success. I believe that investing in team development and creating an environment where employees feel empowered leads to outstanding service outcomes and sustainable improvements. Throughout my career, I have demonstrated a keen ability to balance strategic oversight with hands-on management, ensuring that operational processes are optimized and team members are motivated and aligned with organizational goals.If you are seeking a leader who is committed to driving operational excellence, fostering team growth, and achieving remarkable outcomes, I would be excited to connect and discuss how I can contribute to your organization’s success.
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8 roles
Carlos Anthony work experience
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Founder/Ceo
CurrentActing as Chief Executive Officer of operations and leadership. Forge Ahead Contact Services takes interest in implementing innovative solutions across the US. I Direct a team of 5+ executive staff focused on revolutionizing technology for small businesses within the customer service industry.
Dec 2022 - Present
Operations Supervisor Ll
- Managed a 250,000 sq ft production floor with 6 departments and 90+ associates.
- Developed high-performing teams and improved performance through strategic planning.
- Reduced network costs by $800,000 with USPS partnership and process optimization.
- Created employee engagement plans for 120+ leaders and staff.
- Supervised 40+ direct reports, meeting delivery deadlines and managing freight volume.
- Achieved 97.8% accuracy in operational processes.
Jun 2024 - Oct 2024
Legal-Site Manager
- Managed and developed a team of 50+ staff.
- Oversaw inventory, order fulfillment, servicing, and shipment processing.
- Implemented quality control measures to reduce errors.
- Collaborated with teams to resolve issues and improve performance.
- Maintained relationships with suppliers, carriers, and stakeholders.
- Tracked inventory, monitored stock, and generated reports.
Sep 2023 - Jun 2024
Cultural Developments Director
- Enhanced efficiency for 120+ specialists and leads.
- Fostered a positive team culture and encouraged innovation.
- Developed action plans for 500+ employees.
- Directed the “Borrower Success Pilot,” revamped scripts, and secured $2.4M in payments.
- Supervised the Hardship Approval Team, processed 1,000+ requests.
- Organized quarterly events with budgets of $12,000-$20,000.
Jul 2022 - Aug 2023
Operations Department Specialist
May 2022 - Aug 2023
Call Center Supervisor
- Managed 75+ call center agents and team leads.
- Boosted customer satisfaction by 98% through coaching.
- Oversaw retirement plan implementation and administration.
- Led 15-20 direct reports, resolved escalated inquiries.
- Monitored call productivity and ensured 95% service level.
- Managed shared-service projects, avoided $1,000 penalties.
Apr 2019 - Apr 2022
Team Lead
- Reduced customer influx with excellent service and scheduling.
- Improved sales process, became top sales scheduling agent.
- Promoted to handle insurance claims at a corporate location.
- Approved/declined high-value claims ($5,000-$25,000).
- Built team culture and managed invoices/claims for auto glass shops.
- Implemented error-detection processes.
May 2017 - May 2019
4 education records
Carlos Anthony education
Bachelor Of Business Administration - Bba, Business Administration And Management, General, A (3.8)
High School Diploma, English Language And Literature, General- College Prep
Associate'S Degree, Business Administration And Management, General
Education record
Alta Loma High School
FAQ
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Quick answers generated from the profile data available on this page.
What company does Carlos Anthony work for?
Carlos Anthony works for Forge Ahead Services.
What is Carlos Anthony's role at Forge Ahead Services?
Carlos Anthony is listed as Founder and CEO at Forge Ahead Services.
Where is Carlos Anthony based?
Carlos Anthony is based in Columbus, Ohio, United States while working with Forge Ahead Services.
What companies has Carlos Anthony worked for?
Carlos Anthony has worked for Forge Ahead Services, Forge Ahead Contact Services, Pitney Bowes, Epiq, and Upstart.
How can I contact Carlos Anthony?
You can use AeroLeads to view verified contact signals for Carlos Anthony at Forge Ahead Services, including work email, phone, and LinkedIn data when available.
What schools did Carlos Anthony attend?
Carlos Anthony holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, A (3.8) from Southern New Hampshire University.
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