To analyze customer accounts and behavior from a risk management approach. Once risk data has been compiled and evaluated, necessary actions are taken. Check winnings , transactions, patterns, and requested documents for verificaiton.

Some of my daily duties were to analyze customer accounts, transactions, Patterns, and behavior and identify any red flags or suspicious behavior. Manage my team in order to comply with KYC regulations and AML policies. Create, analyze and work on daily, weekly, and monthly reports based on customer transactions, gameplay and direct contact with the site customer support. To train other managers and agents on my duties in order to provide them a better idea of how to recognize , and handle chats or emails related to KYC, AML, or transactions.