Hello everyone, my name is Carlos and I am a fresh graduate in the year 2022. I am very happy to be awarded 1st class honours in International Tourism Management with Education Studies. This confirms my hard work being recognised by my lecturers and institution and demonstrates to my employer that I am a suitable candidate for different positions.I am a confident, reliable person who is keen to learn new skills and able to adapt current skills to most situations. Besides, I am very fortunate to have attended multiple courses from some of the most prestigious education institutions around the globe at a very young age, this includes Australia, Canada, China, Italy, South Korea, Spain... Throughout my education career, I have learned one thing: there is no end in the world of education and knowledge. To improve, I will continue to learn new skills to make myself more eventful and fruitful.I am a passionate individual in the events, hospitality, hotel, and tourism industries. Looking forward to future careers in any part of the world. Furthermore, I am skilled in Microsoft Excel, PowerPoint, Publisher, and Word. Also, I am highly skilled in communication, sales, and customer service.
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Host - Front OfficeHyatt Regency Jul 2022 - PresentAs a front office host, my responsibilities include...-Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards-Create a ‘wow’ stay by greeting all VIP guests, satisfying their needs and being a Hyatt ambassador to introduce all facilities and experiences-Engage in heart-felt and genuine conversation and promote loyalty-Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests-Demonstrate a thorough knowledge of hotel information including room categories, room rates, packages, promotions, the local area and other general product knowledge-Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.-Report guestroom issues and coordinate activities with other departments such as Engineering; Food & Beverages; Housekeeping, etc.
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Front Office AssociateBest Western® Hotels & Resorts Jul 2021 - Oct 2021Best Western Causeway Bay Hong KongBest Western Causeway Bay is a 4-star hotel situated in the centre of Hong Kong. As a hotel serving both business travellers and families, the role as a front office associate provides me the opportunity to learn the importance of serving guests with outstanding hospitality as well as the fundamental of hotel operation. -
First Step KoreanYonsei University Sep 2020 - Nov 2020Seoul, South KoreaKorean culture have growing influences around the globe. For example, music group BTS, BlackPink are very well known. Throughout this course, I studied the fundamental aspects of Korean language, as well as Korean culture.The short course experience involve discussion and interaction with students around the world.
Carlos B L Ho Education Details
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Social Work -
Accounting And Finance -
100% Test Score -
100% Test Score -
Business -
100% -
Professional Certificate: Covid-19: Effective Nursing In Times Of Crisis -
Pass -
Professional Qualification - Gdpr Data Protection Officer Skills -
100% Test Score -
Distinction
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Public Health -
Information Technology -
Entrepreneurship/Entrepreneurial Studies -
100% Test Score
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Real Estate
Frequently Asked Questions about Carlos B L Ho
What company does Carlos B L Ho work for?
Carlos B L Ho works for Hyatt Regency
What is Carlos B L Ho's role at the current company?
Carlos B L Ho's current role is Fans of travel and tourism.
What schools did Carlos B L Ho attend?
Carlos B L Ho attended University Of Newcastle, Coventry University, Politecnico Di Milano, Swinburne University Of Technology, The University Of Western Australia, University Of Michigan, Arizona State University, Duke University, King's College London, Peking University, The Johns Hopkins University, The Open University, The University Of Edinburgh, University Of Alberta, University Of Derby, University Of Leeds, The University Of Edinburgh, Politecnico Di Milano, University Of Melbourne, Lancaster University, Universitat De Barcelona, University Of Leeds, University Of Reading.
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