• Manages the Business-Critical Services for Security, Configuration, Performance Audits, Traffic KPI Analysis for TMO 5G SA PCF Deployments.• Maintains strong executive and technical influence with TMO Engineering team during executive weekly meetings.• Leads Customer Value Workshops and QBRs to review progress and drive customer outcomes• Collaborates across internal and external teams to encourage technical implementation decisions for any TMO Mobility Network Architectural changes.• Serves a consultation and escalation point for any critical issues in the network or test integration network labs• Collaborates with Engineering, Support Teams and prepares documents and presentations towards the Root Cause Analysis.• Proactively reports and mitigates any technical issues from Daily Data Analysis Reports on large 500+ Nodes based on Cloud Native K8s Deployments.• Implements Proactive Management approach on any Product and Release Field Notification & Security CVE impacting the Cisco Mobility Suite Deployments.

• Supported T-MOBILE Service Provider level for large 5G PCF, SMF, UPF Data-Center Deployments• Provided Technical Support for Large Kubernetes and containerized deployments supporting PCF, SMF, and UPF.• Exercised strong analytical skills to debug, troubleshoot and isolate complex problems at 5G and 4G-LTE traffic patterns.• Collaborated with Eng. Teams and prepares documents and presentations towards the Root Cause Analysis.• Responsible for the creation and validation of MOPs towards the investigation and resolution of Planform and Application-level problems • Collaborated at different levels of the organization internally and with the customer towards the resolution, network planning, and enhancements for the 5G NSA and 4G-LTE network• Supported and maintained solution platform level for 750+ Cisco UCS Server Data-Centers proper hardware and software levels

Led IoT, NB-IoT, connected-car, and complex initiatives from inception through launch.Collaborated with Network and Cloud Network Engineering Teams for the resolution of IoT, NB-IoT, Connected-Car, and M2M Mobile IP ApplicationsPerformed Agile IoT Feature Testing for Cisco Control Center Management Platform for New 3G/4G/LTE Mobile, Analytical, and New Feature Implementations.Validated end-to-end IoT Solutions and on boarding projects to AWS, Azure, and Google Cloud Environments.Responsible for Network integration tests to Cisco-Jasper Evolved Packet Core and Cisco Policy Suite PCRF for IoT, Connected-Car, and FirstNet Mobile Solutions.Executed Mobile IP Traffic Pattern Tests such as AAA, MobileDNS, Firewall Policy, Mobile IP DNS Tunnel Prevention, IPSec Mobile VPN tunnels, and TCP Socket Patterns

Deployment and configuration of Cisco UCS Servers for METAPOD and NFVi OpenStack SolutionDeployed Cisco UCS Platforms Support and configuration for test environment resources.Development of the Solutions Test Plans and Strategies based Agile Software Development CycleUsed of Software tools such Git and Jenkins for Software and Patch installationsExecution of Solution Level Testing for Cisco Virtual Manager Services (CSRv, ASAv, WSAv) for SDN technologiesTested and verified the integration of the solution with NSO Tail-f and ESC, Integration of Docker development tools toward Solution Level testing Developed and created Lab Environment Networking Scenarios to Simulate Service Provider Network for integration and Testing MPLS

Developed functional requirements for inter-operability, scale/performance testing for Cisco PCRF Call Model Solution for traffic patterns of LTE, 4G/3GExecuted and Tracks Cisco PCRF Traffic Call Models based on the Customer Requirements.Interacted with CPS Development and Cisco AS Teams and shares technical presentations based on requirements.Provided Support for bug documentation, duplication, and verification.Executed PCRF Policy Feature tests for the supported call model and Gx, Gy, RX, Sy, SP, Interfaces.Verified and tested Cisco PCRF functionality in the Policy Mapping, Engine Rules, Subscriber DB, Ref Data, and Templates.Solution Test Level of Packet Core Network of PGW/SGW – Oracle P-DRA- PCRF TrafficDeployed Cisco PCRF Clusters from simple All-In-One Setups to Installation and deployment of Performance cluster involving large deployment of Cisco UCS 5108 Chassis.Resolved internal network Lab issues to insure network stability for 100g Bandwidth

Provided First and Second level Support for Managed and Virtual IPT Services for CUCM 8.0/8.5/8.6, Cisco Unity, Unity Connection, CUPS, and Voice GatewaysSupported the Cisco Collaboration Product Suite in the Cloud as UCaaSMonitored and identified network quality and operational issues at the Virtual and Managed Environments based on Cisco UCS B200 M2/M3 in 5108 Chassis.Coordinated and executed network change requests on VoIP Services changes and new featuresAssured that pre-implementation converged network designs will support VoIP trafficAnalyzed end-to-end TCP/IP, SIP, MGCP, SCCP protocol traces to identify network connectivity issuesResolved complex converged data network and voice communication issuesProvided technical leadership in the area of VoIP implementation to other team membersCreated implementation plans and documentation to comply to customer's ITIL Model on VoIP Network changes

Managed and collaborated for Network Management VoIP Manager in Product Requirements and - Functional Specification based on Maintenance and upgrades ReleasesDeveloped best practice Demonstration and Technical Material GuidelinesWorked with Engineering for the investigation, resolution of Technical Support and Field Service Bulletin Issues.Constructed an Integration and Test platform environment for test, training, and customer product demonstration.Performed Software Quality LAN and WAN testing and created reports and presentationsProvided Technical Support for the Network VoIP Management Platform for the PGW2200 Call Agent/ PSTN GatewayAssisted Demo Sites, Pre-Sales Meetings, and Sales Engineers on the field.Supported the Provisioning tools for Trunk Groups, Dial Plans, CDRs, ITPsAssisted Customers on the isolation of Network Configuration for MGCP, H323, and SS7 Signaling Protocols.

Recruited and Managed a group of 20 Support and Test Engineers in India Cyberwerx BangaloreScheduled, Distributed, and Tracked work assignments.Created Controlled Test Documents New Feature, Solution Test, Regression, Performance, and Soak Testing CycleTracked the creation, analysis, and resolution of detected defects or bugsProvided Project Weekly status and Lead Bug Meetings with Cisco Management TeamProvided Lead Technical Support for Cisco NMS and Network Management ApplicationsInteracted with Development and support groups around the Globe for Case handling effectiveness and resolutionsWorked closely with Different Groups of the Cisco Organization towards the isolation of current issues, future releases of the Service Packs for the Applications.

Provided 24X7 Technical Support on integration of the Next Generation Loop CarrierAssisted Sales Team on Presentations, Trade shows, and conventionsResponsible for Beta Site Trials and resources managementWrote and executed System Test and Solution Level test plans to ensure product qualityExecuted Integration Lab Tests with 3rd party Equipment for LAN and WAN and Outside Plant Telecom Network Technologies.Worked closely with Software and Hardware Development to carry out Beta Sites Provided On-Site Customer Support and Training.

Provided Technical Support for the Digital Loop Carrier Transport System on the resolution of Telephony services of Analog POTS, DID, Data, EBS phones Interface, xDSL , and Dedicated Data Circuits of 56 to OC-3 Optical Transport.Assisted Customer on the resolution of the Outside Plan Telecommunication Equipment failures and installations to integrate with the DLC.Worked Engineering groups in the organization for Hardware Release and System Solution Level Tests.Managed Customer Beta Sites Trials for new software feature and hardware releases.

Supported the integration and test of the Voice Automated Solution ( 1-800-Collect ) with DMS-100, DMS-250 , Voice Servers, and Main Frames.Resolved Telecommunication transport issues at Analog, T1, DS3, OC-3, OC-12 line levels Executed Network installations, upgrades, resolved outages, Telecom Equipment installations and configurations to maintain network and data integrity.Worked with the other Service Providers and Regional Bell Co to resolved data transport issues.