"We inspire people worldwide with our outstanding and innovative digital learning experiences for long-lasting employee development. To achieve this, we focus on the uniqueness of our learners."𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗶𝗻𝗴 𝗦𝗽𝗮𝗻𝗶𝘀𝗵 𝗮𝗻𝗱 𝗟𝗔𝗧𝗔𝗠 𝗠𝗮𝗿𝗸𝗲𝘁𝘀 | 𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆I am actively driving the expansion of our presence in the Spanish and LATAM markets. I am responsible for creating and executing the outbound commercial strategy, ensuring a robust pipeline and sustained revenue growth. 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Drive the strategic development of the business through partners and end-users (B2B)-Formulate and execute market-specific strategies tailored to the unique needs and dynamics of the Spanish and LATAM regions- Nurture and cultivate long-term client relationships, resulting in a substantial increase in customer retention and satisfaction- Collaborate closely with product development and marketing teams to align offerings with market demands and optimize go-to-market strategies- Implement data-driven approaches for performance tracking and reporting, resulting in enhanced forecasting accuracy and sales team productivity

I was responsible for meeting the sales budget in accordance with the commercial strategy of Europe, Middle East, and India subsidiaries. I also served as the main point of contact for all subsidiaries worldwide except Africa. In addition, I provided technical and commercial support to clients in Central and Southern Spain.𝗠𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲𝘀:- Exceeded my sales budget by more than 105% in 2022- Achieved 58% of the sales budget by the end of April 2023𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Driving the strategic development of the business through TROX Subsidiaries- Developing existing markets to ensure that sales budget and gross margin targets were met or exceeded- Proactively managing the sales budget to identify issues and provide timely solutions to ensure budget targets were achieved- Proactively managing all customer pricing and contractual issues- Collaborating in the preparation of sales budgets and forecasts- Maintaining strong relationships with existing export customers by meeting with them regularly to develop key business relationships- Ensuring compliance with Standard Operating Procedures for export customer management and business development- Working closely with the Business Development Manager, R&D, Customer Service, Logistics, and Production departments to ensure customer satisfactionMy success as an Account Manager was due to my ability to identify and capitalize on opportunities for growth and my dedication to providing exceptional customer service. I also leveraged my excellent communication, negotiation, and problem-solving skills to navigate complex situations and build strong relationships with clients and colleagues alike.

As BDM for Latin America, I was responsible for identifying, developing, and strengthening the distribution network in the region. My focus was on implementing programs and strategies aimed at increasing sales, optimizing distribution channels, and driving growth.𝗠𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲𝘀:- Successfully increased the distribution network by 225%, signed four commercial allies, and created a positive sales trend- Led the Nano Pro MT's application in the Green Awards 2022, and we managed to be among the top 500 projects and the top 15 within our category- Led the joint participation in the AmCham Virtual Tradeshow 2021, which resulted in identifying over five business opportunities𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Developed and managed the global account strategy- Provided technical and commercial support to the distribution network- Identified, negotiated, and closed new distributors- Developed commercial strategies to expand the territory- Led multidisciplinary and multicultural teams to achieve specific objectives, including business development, AmCham Colombia 2021 tradeshow, business strategy, and capital-raising workshops- Managed letters of intent (LOIs) and exclusive distribution contracts- Created a model to estimate sales forecasts- Managed commercial channels and uploaded content to the company websiteAs a result of my work, I gained valuable experience in distribution network management, commercial strategies, and business development. My ability to lead multicultural teams and negotiate contracts allowed me to expand the company's reach in Latin America and create new business opportunities.

As the Technical and Commercial Support Specialist for the Latin American distributor network, I provided assistance to the CEO in finding, negotiating, and closing new distributors for the territory. My focus was on developing and maintaining strong relationships with the distribution network while supporting them with technical and commercial assistance.𝗠𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲𝘀:- Successfully established 2 new distributors across the region- Designed and implemented new value propositions for the company's business model, resulting in a 30% increase in sales-Conducted technical and commercial training for over 50 salesmen in the region, resulting in improved performance and increased customer satisfaction𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Identify, evaluate, negotiate, and close new distributors to expand the company's presence across Latin America- Support the establishment of agreements (LOIs) with new distributors- Participate in regional workshops to evaluate and design new value propositions using the "design thinking" methodology- Manage accounts in Panama, providing pre-sale, installation and testing, and post-sale services remotely- Manage the company website, ensuring that all updates are processed and implemented in a timely manner- Provide technical and commercial training to the distribution network- Develop commercial tools such as presentations and brochures to support the distribution network- Manage communication channels with the commercial network in the regionThrough my work, I gained valuable experience in distributor network management, business development, and technical and commercial support. My ability to develop and maintain strong relationships with the distribution network, as well as design new value propositions, allowed me to expand the company's presence in Latin America and create new business opportunities.

I provided technical assistance, training, and strengthened documentation of the benefits of using our product portfolio in various industrial sectors. My focus was on developing and maintaining strong relationships with the distribution network while supporting them with technical assistance and training.𝗠𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲𝘀:- Successfully implemented the Credibility Program, resulting in a 20% increase in sales- Developed and optimized processes within the department, resulting in increased efficiency and productivity- Provided technical training to the distributors in the region, resulting in improved performance and increased customer satisfaction𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:𝗖𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗣𝗿𝗼𝗴𝗿𝗮𝗺:- Follow-up and documentation of field tests conducted across Latin America- Develop, review, and improve credibility assets, including executive summaries and commercial brochures- Develop tools to improve the monitoring and analysis of technical tests𝗥&𝗗:- Identify devices to strengthen the measurement of the technology's impact.- Develop new applications.- Participate in the development and review of general testing protocols by product and application.- Create technical and commercial presentations by industrial sectors𝗧𝗲𝗰𝗵. 𝗦𝘂𝗽𝗽𝗼𝗿𝘁:- Provide assistance in determining the feasibility of an application in Latin America- Provide assistance with the analysis of test results in Latin America- Identify, document, and optimize processes within the departmentThrough my work, I gained valuable experience in technical support, training, and process management.

As a remote commercial specialist, I played a key role in planning and executing the company's commercial strategy, with a focus on improving the sales process and enhancing the digital marketing channels.𝗠𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲𝘀:- Successfully set up the company's e-commerce platform using Shopify, resulting in increased online sales- Developed and implemented effective email marketing campaigns, resulting in a 15% increase in customer engagement𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Participated in all aspects of the commercial process, including strategy development, analysis, and sales pipeline management- Contributed to regional workshops to evaluate and design new value propositions using the "design thinking" methodology- Played a key role in the design and development of the company's sales process, with a focus on improving efficiency and effectiveness- Developed and managed databases using HubSpot, including the company's customer and lead database- Generated content and designed digital marketing channels, including social media, email marketing, and Google My Business- Conducted research and analysis on competitors to identify areas of opportunity and improvement- Developed commercial tools such as presentations, brochures, and letters to support the sales processThrough my work, I gained valuable experience in commercial strategy development, e-commerce, digital marketing, and sales process management.

I played an integral role in developing and executing marketing campaigns while providing remote support to the company's commercial activities in the field.𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Developed and managed customer and lead databases using HubSpot, ensuring accurate and up-to-date information for effective marketing campaigns- Designed and executed targeted email marketing campaigns that resulted in increased customer engagement and sales- Contributed to the design and development of the company's sales process, with a focus on improving efficiency and effectiveness- Customized presentations to potential clients and developed commercial tools to facilitate the understanding of our product offerings- Generated and reviewed digital marketing content across various channels, including social media, email marketing, and the company website- Collaborated on the development of guidelines for the upcoming relaunch of the website- Conducted research and analysis on competitors to identify areas of opportunity and improvement- Developed a technical evaluation matrix to aid in the assessment of potential products and solutions- Identified, documented, and optimized processes within the department to improve productivity and efficiencyThrough my work, I gained valuable experience in marketing campaign development, email marketing, database management, sales process development, and process optimization.

As a technical support specialist, my main responsibility was to provide support to clients and enhance documentation of the benefits of our product portfolio in various industrial sectors in Florida, USA.𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:𝗖𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗣𝗿𝗼𝗴𝗿𝗮𝗺:- Conducted follow-up and documentation of field tests in Florida, US to enhance the credibility of our product portfolio- Developed, reviewed, and improved credibility assets such as Executive Summaries and XC Solutions (commercial brochure)- Created tools to improve the monitoring and analysis of technical tests𝗥&𝗗:- Conducted research and analyzed competitors to identify areas of improvement and new opportunities for our products- Identified devices to strengthen the measurement of the technology's impact and developed new applications- Collaborated in the development and review of general testing protocols by product and by application- Generated technical and commercial presentations tailored to different industrial sectors- Identified, documented, and optimized processes within the department to improve productivity and efficiencyThrough my work, I gained valuable experience in technical support, product development, research and analysis, testing protocols, and process optimization.

As a Design Engineer for oil and gas projects, my main responsibility was to develop and review basic and detailed engineering documents to ensure compliance with industry regulations and standards. 𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Preparation of datasheets, equipment lists, and material lists- Creation of technical specifications, bases, and design criteria- Development and review of Technical Bid Evaluation matrices and reports- Mechanical and thermal design of heat exchangers, pressure vessels, and atmospheric tanks in accordance with API and PDVSA regulations- Creation of necessary documentation for RFQs- Selection of pneumatic pumpsThrough my work, I gained valuable experience in engineering design, technical documentation, regulatory compliance, and equipment selection.

𝗣𝗿𝗼𝗷𝗲𝗰𝘁: Guide for the thermal and mechanical design of air-coolers using HTRI Exchanger Suite𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Developed and reviewed basic and detailed engineering documents, including datasheets, material lists, technical specifications, and design criteria- Conducted mechanical and thermal design of equipment, ensuring compliance with industry standards and regulations- Created necessary documentation for RFQs to facilitate procurement processes𝗦𝗸𝗶𝗹𝗹𝘀 𝗔𝗰𝗾𝘂𝗶𝗿𝗲𝗱:- Proficient in using HTRI Exchanger Suite for designing air-coolers- Experience in developing technical specifications and design criteria for engineering projects- Knowledge of regulatory compliance in mechanical and thermal design for industrial equipment- Strong attention to detail and ability to work collaboratively with cross-functional teamsOverall, my internship experience provided me with valuable insights into engineering design and project management.

As a member of the undergraduate multidisciplinary team, my main responsibility was to assist in the design and development of a prototype for international competitions against universities worldwide. 𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:- Validating and designing the prototype's transmission elements using SolidWorks- Collaborating in prototype construction tasks, working closely with other team membersThrough my work at Baja SAE USB, I gained valuable experience in multidisciplinary teamwork, prototyping, and design validation using SolidWorks.