• Lead cross-functional initiatives to manage and optimize mobile core infrastructure, ensuring seamless service delivery across various platforms.• Provide technical expertise in defining and implementing strategies for network optimization and service enhancement.• Assess and manage change requests, ensuring alignment with business goals and technical feasibility.• Collaborate with key stakeholders, including service providers such as Ericsson, to enhance service offerings and customer satisfaction.

• Functionally managed a team of 8 engineers, overseeing all technical aspects and ensuring project alignment with business objectives.• Led the development of IoT product solutions, aligning them with market demands and customer needs.• Managed the product lifecycle, from initial concept to market launch, ensuring successful implementation and adoption.• Provided presales support and managed customer accounts, including major clients in the M2M/IoT space.• Led efforts to improve customer satisfaction and product performance through continuous feedback and iterative improvements.

• Managed a portfolio of key accounts, including Alai (M2M/IoT), Axtel (MVNE), and Airbus (MVNO), ensuring high levels of customer satisfaction and long-term retention.• Acted as the primary point of contact for customer escalations, resolving issues promptly and effectively.• Collaborated with clients to understand their needs and tailor solutions that aligned with their business objectives.• Successfully managed change requests and coordinated with technical teams to implement necessary adjustments.

• Acted as BDM and managed a department of 5 engineers responsible for satellite systems management for Newtec.• Identified and pursued new business opportunities in the telecommunications sector, focusing on MVNOs.• Managed client relationships, securing long-term contracts and expanding the company's market presence.• Conducted market research to identify emerging trends, informing strategic decisions and product development.• Coordinated with the sales and technical teams to ensure the successful implementation of solutions tailored to client needs.

• Led the Packet CORE team, managing the implementation and operation of MVNO-related projects, with a focus on Packet CORE and IMS technologies.• Provided expert support and strategic advice to clients in the telecommunications sector, helping them optimize their MVNO operations and achieve their business objectives.• Acted as a liaison between clients and internal teams, ensuring technical solutions were aligned with project timelines and specifications.• Managed technical accounts, ensuring high levels of customer satisfaction and effective project execution.

• Provided expert support for the SAPC (PCRF) database audit and migration strategies.• Collaborated with Ericsson and Huawei teams to ensure smooth migration and integration activities.• Delivered technical solutions and support for high-profile clients, contributing to successful project outcomes.

• Integration and support of Ericsson system (USA, Germany, UK, Spain, Romania, Israel, Bahrein, Thailand, Angola, Andorra), ensuring customer satisfation and stable network operations• Managed project activities, emergency handling, and global customer support, focusing on technical excellence.• Collaborated on R&D activities to develop innovative solutions for telecom clients.• Provided architectural guidance and support for large-scale telecom projects, ensuring successful deployment and operation.