• Managed key internal procedures, including inventory management, receipt of goods (both decentralized and centralized), and financial transactions of the store, utilizing SAP to ensure accuracy and efficiency.• Ensured correct execution of commercial routines and procedures, achieving daily sales goals and reducing product loss by through critical inventory management.• Co-managed a team of 19 employees, increasing customer satisfaction scores by 22% through effective customer service and collaboration.• Managed internal procedures such as inventory management and goods receipt using SAP, leading to a reduction in inventory discrepancies and improving store efficiency by 4%.• Successfully led the store's 24-hour operation during Black Friday, managing a team of 12 additional temporary staff. Achieved over $400,000 in revenue, surpassing the sales target set by the company's board.